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Complaint Investigation

Hickory Creek At New Castle

May 29, 2026 · New Castle, IN · 901 N 16th Street
Citations 6
CMS Rating 2/5
Beds 36
Provider ID 155459
Healthcare Facility
Hickory Creek At New Castle
New Castle, IN  ·  View full profile →
Inspection Summary

HICKORY CREEK AT NEW CASTLE in NEW CASTLE, IN — inspection on May 29, 2026.

Found 6 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited HICKORY CREEK AT NEW CASTLE in NEW CASTLE, IN for a deficiency under regulatory tag F-F0600 during a complaint investigation conducted on 2026-05-29.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of HICKORY CREEK AT NEW CASTLE.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-06-26.

Federal health inspectors cited HICKORY CREEK AT NEW CASTLE in NEW CASTLE, IN for a deficiency under regulatory tag F-F0609 during a complaint investigation conducted on 2026-05-29.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of HICKORY CREEK AT NEW CASTLE.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-06-26.

Federal health inspectors cited HICKORY CREEK AT NEW CASTLE in NEW CASTLE, IN for a deficiency under regulatory tag F-F0656 during a standard health inspection conducted on 2026-05-29.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of HICKORY CREEK AT NEW CASTLE.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-06-26.

Federal health inspectors cited HICKORY CREEK AT NEW CASTLE in NEW CASTLE, IN for a deficiency under regulatory tag F-F0695 during a standard health inspection conducted on 2026-05-29.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide safe and appropriate respiratory care for a resident when needed.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of HICKORY CREEK AT NEW CASTLE.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-06-26.

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Federal health inspectors cited HICKORY CREEK AT NEW CASTLE in NEW CASTLE, IN for a deficiency under regulatory tag F-F0697 during a standard health inspection conducted on 2026-05-29.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide safe, appropriate pain management for a resident who requires such services.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of HICKORY CREEK AT NEW CASTLE.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-06-26.

Federal health inspectors cited HICKORY CREEK AT NEW CASTLE in NEW CASTLE, IN for a deficiency under regulatory tag F-F0757 during a standard health inspection conducted on 2026-05-29.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure each resident’s drug regimen must be free from unnecessary drugs.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of HICKORY CREEK AT NEW CASTLE.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-06-26.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NEW CASTLE, IN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from HICKORY CREEK AT NEW CASTLE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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