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Complaint Investigation

Hickory Creek At New Castle

Inspection Date: August 12, 2025
Total Violations 3
Facility ID 155459
Location NEW CASTLE, IN
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Inspection Findings

F-Tag F0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited HICKORY CREEK AT NEW CASTLE in NEW CASTLE, IN for a deficiency under regulatory tag F-F0600 during a complaint investigation conducted on 2025-08-12.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 3 deficiencies cited during this inspection of HICKORY CREEK AT NEW CASTLE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-10.

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F-Tag F0740

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited HICKORY CREEK AT NEW CASTLE in NEW CASTLE, IN for a deficiency under regulatory tag F-F0740 during a complaint investigation conducted on 2025-08-12.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 3 deficiencies cited during this inspection of HICKORY CREEK AT NEW CASTLE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-10.

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F-Tag F0745

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited HICKORY CREEK AT NEW CASTLE in NEW CASTLE, IN for a deficiency under regulatory tag F-F0745 during a complaint investigation conducted on 2025-08-12.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide medically-related social services to help each resident achieve the highest possible quality of life.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 3 deficiencies cited during this inspection of HICKORY CREEK AT NEW CASTLE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-10.

📋 Inspection Summary

HICKORY CREEK AT NEW CASTLE in NEW CASTLE, IN inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NEW CASTLE, IN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from HICKORY CREEK AT NEW CASTLE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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