Inspection History Overview

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

August 12, 2025 Complaint Investigation

Fines and Penalties by Year

2022 1 penalties totaling $28,915

$28,915
Mar 11, 2022

Fine

2021 4 penalties totaling $31,203

$9,750
Oct 28, 2021

Fine

$9,750
Aug 16, 2021

Fine

$12,103
Apr 26, 2021

Fine

$9,350
Mar 24, 2021

Fine

2020 1 penalties totaling $3,250

$3,250
Sep 22, 2020

Fine

2019 1 penalties totaling $8,029

$8,029
Nov 22, 2019

Fine

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Health Violations by Year

2025 4 violations

Tag 0620 D Apr 11, 2025

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

✓ Corrected: Feb 18, 2025
Tag 0684 D Feb 20, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Mar 10, 2025
Tag 0695 D Feb 20, 2025

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Mar 10, 2025
Tag 0760 D Feb 20, 2025

Ensure that residents are free from significant medication errors.

✓ Corrected: Feb 10, 2025

2024 5 violations

Tag 0580 D May 3, 2024

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: May 21, 2024
Tag 0689 D May 3, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: May 21, 2024
Tag 0656 D Feb 22, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 4, 2024
Tag 0686 D Feb 22, 2024

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Mar 4, 2024
Tag 0602 D Jan 25, 2024

Protect each resident from the wrongful use of the resident's belongings or money.

✓ Corrected: Dec 18, 2023

2023 14 violations

Tag 0744 D Aug 21, 2023

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

✓ Corrected: Aug 24, 2023
Tag 0552 D Jul 31, 2023

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Aug 18, 2023
Tag 0580 G Jul 31, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Aug 18, 2023
Tag 0641 D Jul 31, 2023

Ensure each resident receives an accurate assessment.

✓ Corrected: Aug 18, 2023
Tag 0686 D Jul 31, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Aug 18, 2023
Tag 0692 D Jul 31, 2023

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Aug 18, 2023
Tag 0740 G Jul 31, 2023

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

✓ Corrected: Aug 18, 2023
Tag 0744 D Jul 31, 2023

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

✓ Corrected: Aug 18, 2023
Tag 0745 E Jul 31, 2023

Provide medically-related social services to help each resident achieve the highest possible quality of life.

✓ Corrected: Aug 18, 2023
Tag 0812 E Jul 31, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Aug 18, 2023
Tag 0883 E Jul 31, 2023

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: Aug 18, 2023
Tag 0686 D Jan 27, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jan 31, 2023
Tag 0690 D Jan 27, 2023

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Jan 31, 2023
Tag 0693 D Jan 27, 2023

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

✓ Corrected: Jan 31, 2023

2022 14 violations

Tag 0580 D Dec 21, 2022

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Dec 22, 2022
Tag 0689 G Jul 12, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jul 29, 2022
Tag 0695 D Jul 12, 2022

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Jul 29, 2022
Tag 0755 D Jul 12, 2022

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Jul 29, 2022
Tag 0791 D Jul 12, 2022

Provide or obtain dental services for each resident.

✓ Corrected: Jul 29, 2022
Tag 0880 D Jul 12, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Jul 29, 2022
Tag 0684 D May 20, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jun 6, 2022
Tag 0842 D May 20, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Jun 6, 2022
Tag 0849 D May 20, 2022

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Jun 6, 2022
Tag 0656 D Mar 30, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Apr 7, 2022
Tag 0580 D Mar 11, 2022

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Apr 1, 2022
Tag 0684 D Mar 11, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Apr 1, 2022
Tag 0686 G Mar 11, 2022

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Apr 1, 2022
Tag 0690 D Mar 11, 2022

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Apr 1, 2022

2021 25 violations

Tag 0684 D Dec 22, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jan 7, 2022
Tag 0687 D Dec 22, 2021

Provide appropriate foot care.

✓ Corrected: Jan 7, 2022
Tag 0744 D Dec 22, 2021

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

✓ Corrected: Jan 7, 2022
Tag 0755 D Dec 22, 2021

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Jan 7, 2022
Tag 0686 D Nov 17, 2021

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Nov 26, 2021
Tag 0697 D Nov 17, 2021

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: Nov 26, 2021
Tag 0880 D Nov 17, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 26, 2021
Tag 0600 E Oct 28, 2021

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Nov 19, 2021
Tag 0609 E Oct 28, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Nov 19, 2021
Tag 0610 E Oct 28, 2021

Respond appropriately to all alleged violations.

✓ Corrected: Nov 19, 2021
Tag 0677 D Oct 28, 2021

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Nov 19, 2021
Tag 0580 D Sep 14, 2021

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Sep 17, 2021
Tag 0880 D Aug 16, 2021

Provide and implement an infection prevention and control program.

Tag 0684 E May 10, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: May 12, 2021
Tag 0685 D May 10, 2021

Assist a resident in gaining access to vision and hearing services.

✓ Corrected: May 12, 2021
Tag 0697 D May 10, 2021

Provide safe, appropriate pain management for a resident who requires such services.

✓ Corrected: May 12, 2021
Tag 0755 D May 10, 2021

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: May 12, 2021
Tag 0758 D May 10, 2021

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: May 12, 2021
Tag 0761 D May 10, 2021

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: May 12, 2021
Tag 0790 D May 10, 2021

Provide routine and 24-hour emergency dental care for each resident.

✓ Corrected: May 12, 2021

2020 17 violations

Tag 0580 D Oct 16, 2020

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Nov 15, 2020
Tag 0600 E Oct 16, 2020

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Nov 15, 2020
Tag 0677 D Oct 16, 2020

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Nov 15, 2020
Tag 0761 D Oct 16, 2020

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Nov 15, 2020
Tag 0880 E Oct 16, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 15, 2020
Tag 0600 D Sep 22, 2020

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Oct 21, 2020
Tag 0656 D Sep 22, 2020

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Oct 21, 2020
Tag 0676 E Sep 22, 2020

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

✓ Corrected: Oct 21, 2020
Tag 0692 E Sep 22, 2020

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Oct 21, 2020
Tag 0695 D Sep 22, 2020

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Oct 21, 2020
Tag 0725 E Sep 22, 2020

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Oct 21, 2020
Tag 0842 D Sep 22, 2020

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Oct 21, 2020
Tag 0880 D Sep 22, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 21, 2020
Tag 0550 D Jun 19, 2020

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Jul 8, 2020
Tag 0622 D Jun 19, 2020

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

✓ Corrected: Jul 8, 2020
Tag 0812 E Feb 28, 2020

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Mar 16, 2020
Tag 0849 D Feb 28, 2020

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Mar 16, 2020

2019 11 violations

Tag 0689 D Dec 18, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Dec 20, 2019
Tag 0602 D Nov 22, 2019

Protect each resident from the wrongful use of the resident's belongings or money.

✓ Corrected: Dec 9, 2019
Tag 0656 D Nov 22, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Dec 9, 2019
Tag 0689 J Nov 22, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Nov 5, 2019
Tag 0554 E May 15, 2019

Allow residents to self-administer drugs if determined clinically appropriate.

✓ Corrected: Jun 13, 2019
Tag 0656 D May 15, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jun 13, 2019
Tag 0657 D May 15, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Jun 13, 2019
Tag 0660 D May 15, 2019

Plan the resident's discharge to meet the resident's goals and needs.

✓ Corrected: Jun 13, 2019
Tag 0676 D May 15, 2019

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

✓ Corrected: Jun 13, 2019
Tag 0679 D May 15, 2019

Provide activities to meet all resident's needs.

✓ Corrected: Jun 13, 2019
Tag 0684 D May 15, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Jun 13, 2019

2018 9 violations

Tag 0758 D Aug 23, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Sep 10, 2018
Tag 0842 D Aug 23, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Sep 10, 2018
Tag 0636 D Apr 10, 2018

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

✓ Corrected: May 10, 2018
Tag 0655 D Apr 10, 2018

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: May 10, 2018
Tag 0658 D Apr 10, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: May 10, 2018
Tag 0745 D Apr 10, 2018

Provide medically-related social services to help each resident achieve the highest possible quality of life.

✓ Corrected: May 10, 2018
Tag 0759 D Apr 10, 2018

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: May 10, 2018
Tag 0761 D Feb 23, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Mar 12, 2018
Tag 0849 D Feb 23, 2018

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Mar 12, 2018

2017 8 violations

Tag 0280 D Jul 14, 2017

Allow residents the right to participate in the planning or revision of care and treatment.

✓ Corrected: Jul 17, 2017
Tag 0323 D Jul 14, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Jul 17, 2017
Tag 0157 D May 2, 2017

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Jun 1, 2017
Tag 0282 D May 2, 2017

Provide care by qualified persons according to each resident's written plan of care.

✓ Corrected: Jun 1, 2017
Tag 0309 G May 2, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: Jun 1, 2017
Tag 0312 D May 2, 2017

Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

✓ Corrected: Jun 1, 2017
Tag 0314 D May 2, 2017

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

✓ Corrected: Jun 1, 2017
Tag 0356 B May 2, 2017

Post nurse staffing information/data on a daily basis.

✓ Corrected: Jun 1, 2017
🏥 Facility Summary

CHARLESTOWN PLACE AT NEW ALBANY is a 1-star nursing home in NEW ALBANY, IN with 158 beds.

Most recent inspection: Data not available. No current violations on record.

📞 8129455221
📍 4915 CHARLESTOWN RD, NEW ALBANY, IN
💵 Accepts Medicare and Medicaid
Data source: Centers for Medicare & Medicaid Services (CMS). Facility information updated daily. Star ratings range from 1 (much below average) to 5 (much above average).

Frequently Asked Questions About CHARLESTOWN PLACE AT NEW ALBANY

What violations has CHARLESTOWN PLACE AT NEW ALBANY received?
CHARLESTOWN PLACE AT NEW ALBANY has 0 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of CHARLESTOWN PLACE AT NEW ALBANY?
CHARLESTOWN PLACE AT NEW ALBANY has a 1-star rating out of 5 from CMS. This rating indicates the facility may have quality concerns that should be investigated further. The rating is based on health inspections, staffing levels, and quality measures.
When was CHARLESTOWN PLACE AT NEW ALBANY last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is CHARLESTOWN PLACE AT NEW ALBANY safe?
Safety at CHARLESTOWN PLACE AT NEW ALBANY should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact CHARLESTOWN PLACE AT NEW ALBANY?
Phone: 8129455221. Address: 4915 CHARLESTOWN RD, NEW ALBANY, IN. For visiting hours and admission information, call the facility directly.
What services does CHARLESTOWN PLACE AT NEW ALBANY offer?
CHARLESTOWN PLACE AT NEW ALBANY is a skilled nursing facility with 158 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near NEW ALBANY, IN?
Compare CHARLESTOWN PLACE AT NEW ALBANY with other nursing homes in NEW ALBANY, IN on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.