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Complaint Investigation

Hooverwood

December 30, 2025 · Indianapolis, IN · 7001 Hoover Rd
Citations 1
CMS Rating 1/5
Beds 155
Provider ID 155001
Healthcare Facility
Hooverwood
Indianapolis, IN  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

HOOVERWOOD in INDIANAPOLIS, IN — inspection on December 30, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0689
Quality of Life and Care Deficiencies
Immediate Jeopardy

During an interview, on 12/29/25 at 2:41 p.m., the DON indicated the facility elopement policy did not include how staff were to respond when a door alarm was activated.

During an interview, on 12/29/25 at 2:58 p.m., Resident B's daughter indicated, on 12/23/25 around 2:30 p.m., she was notified her mom had gotten out of the building and was located down the road.

The resident had also gotten out in November when she resided on the first floor, so she was moved upstairs to the locked unit for safety.

Whenever her mom was having exit seeking episodes, the facility would call her so she could talk to Resident B and help calm her down.

When she exited in November, the facility called her and she was able to talk Resident B to returning inside the facility.

Resident B had now been moved to another locked unit in the facility.

During an interview, on 12/29/25 at 3:14 p.m., LPN 7 indicated, on 12/23/25 sometime after lunch, she was by the nurse's station when she heard an alarm going off.

She was unsure what the alarm was.

Her and another nurse followed the sound to the west door at the end of the hallway.

They looked out the door through the window and didn't see anyone.

She then reset the alarm.

They counted the residents on their unit (which was on the first floor), and they were all accounted for.

She did not know about the elopement until later when the facility called a code purple.A facility document from an electronics company, dated 12/24/25, indicated the company was asked to test all door locking systems that exit the property.

Each door locking system was checked and all systems were working properly.A current facility policy, titled Elopement Prevention and Response Program, dated 1/22 and provided from the Director of Nursing on 12/29/25 at 9:45 a.m., indicated .provide a safe and secure environment for the residents and in the event of a missing resident, ensuring appropriate action is taken.This citation relates to Intake 2700433.3.1-45(a)(1)3.1-45(a)(2)

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in INDIANAPOLIS, IN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from HOOVERWOOD or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.