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Complaint Investigation

Grey Stone Health And Rehabilitation Center

October 24, 2025 · Fort Wayne, IN · 10445 Dupont Oaks Blvd
Citations 2
CMS Rating 1/5
Beds 100
Provider ID 155809
Healthcare Facility
Grey Stone Health And Rehabilitation Center
Fort Wayne, IN  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

GREY STONE HEALTH AND REHABILITATION CENTER in FORT WAYNE, IN — inspection on October 24, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0684
Quality of Life and Care Deficiencies

NP communication, dated 9/30/25 at 9:33 p.m., indicated Resident L was admitted to the hospital

of Nursing (DON) was interviewed.

She indicated she wasn't sure why labs had been drawn on

unable to locate STAT lab results ordered 9/24/25 at 11:35 p.m.

The facility contracted with a lab who were supposed to draw routine labs, run the labs, and report results to the facility.

For STAT labs, the contracted lab was to draw the labs but take the blood to the hospital to be processed and reported. On 10/23/25 at 2:25 P.M., the contracted NP was interviewed.

She indicated she had been monitoring Resident L's labs for some time, especially his WBC (white blood count) for infection due to his acute illness over the past month.

Resident L's hemoglobin level chronically trended between 8-10; below the normal hemoglobin level of 14.0-18.0 g/dL.

She indicated labs had been drawn during the day on 9/24/25 due to the residents' continued weakness and respiratory symptoms.

She reviewed the lab results reported by the lab at 2:45 p.m. via secured hospital electronic medical records.

She hadn't been made aware STAT labs had been re-ordered the evening of 9/24/25 following the resident's passage of black tarry stool and had not reviewed results of those labs. On 10/23/25 at 2:45 P.M., the DON and Licensed Practical Nurse (LPN) 8 provided a copy of the lab results, ordered on 9/24/25 at 11:35 p.m. and drawn on 9/25/25 at 2:32 a.m. by the contracted lab.

The DON indicated the contracted lab had not taken the blood to the hospital to be processed and had run the tests at their lab.

The facility had not received results of the labs.

When questioned, LPN 8 indicated labs were drawn on 9/30/25 due to an order given on 9/29/25 by the contracted NP but hadn't known the reason for the lab draw.

The DON indicated it was nurses' responsibility to document assessments and follow up on labs ordered to ensure the ordering provider was aware of the lab results and resident's condition.

The DON indicated the facility had no specific policy for notifying providers of abnormal lab results however, abnormal lab results could be a change in resident condition requiring provider notification. On 10/24/25 at 11:00 A.M., the contracted NP indicated she had not been notified nor had she received results of STAT labs ordered the evening of 9/24/25.

She had not known the resident's Hgb had decreased to 7.7 g/dL.

She indicated she should have been notified of the lab results.A Competency check-off form, titled Lab and Diagnostic Results Reporting, provided by the Administrator on 10/24/25 at 11:33 A.M., indicated nurses were to call the providers, report abnormal lab results, and document in the medical record.

Providers were to be notified immediately of critical lab values and notification documented in the record.A current facility policy, titled Resident Change in Condition, was provided on 10/24/25 by the DON which indicated licensed nurses were to recognize and intervene in the event of a change in resident condition.

The physician/provider was to be notified as soon as the change in condition was identified.

This Citation relates to Intake 2645131. 3.1-37

155809 10/24/2025

Grey Stone Health and Rehabilitation Center 10445 Dupont Oaks Blvd Fort Wayne, IN 46845

the resident had moderate risk for developing pressure ulcers.

The assessment didn't indicate new

occurring.A Wound Nurse Practitioner (NP) progress note, dated 10/21/25, indicated Resident J had

irregular and attached; peri wound pink without redness or induration; no odor; and no bone present.

There was a small amount of serous (clear) drainage on the old dressing.

Interventions were to offload, use positioning devices, and low air loss mattress.A nurse note, dated 10/21/25 at 3:26 p.m., written by Facility Wound Nurse 9, indicated Resident J had been seen by the wound NP for an unstageable pressure ulcer to the left heel.

The wound measured 1.5 cm by 1.5 cm and was covered with eschar tissue.

The wound NP ordered treatment to the heel: clean the area with normal saline/wound cleanser, pat dry.

Apply nickel thick layer of Santyl (enzyme removal of eschar) to the wound bed, cover with ABD pad and secure with kerlix and tape.

The treatment was to be done daily and as needed for soilage or dislodgement.A Medication Administration Record (MAR), dated October 2025, indicated interventions to prevent worsening of the DTI, observed on 10/18/25 by Resident J's family and reported to staff, were not put in place immediately.

The MAR indicated the resident's heels were to be floated as tolerated and heel protector placed on her left heel beginning 10/21/25.

Staff were to monitor the unstageable pressure ulcer to the left heel for abnormalities every shift beginning 10/21/25. An air mattress, ordered on 10/21/25 and initialed by nurses in the MAR as being present, was not observed on the resident's bed on 10/21/25, 10/22/25, or 10/23/25.Current facility policies, titled Pressure Injury Prevention and Management Policy and Skin and Wound Care Best Practices were provided by the Administrator on 10/24/25 at 10:20 A.M.

New pressure injuries would not develop unless the resident's clinical condition demonstrated they were unavoidable.

Residents were to be assessed for pressure injury upon admission, quarterly and with a significant change in condition using the Braden Scale for Predicting Pressure Ulcer Risk.

Preventative skin care and wound treatments would be put in place to prevent avoidable skin complications. At risk residents would have their heels offloaded/suspended; re-positioned to avoid pressure to bony prominences; and provided pressure redistribution/relief devices as recommended.

All standard mattresses were pressure relieving/redistributing and would be used for all residents unless provider orders were for a higher level of pressure reduction.This Citation relates to Intake 2647972.3.1-40

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in FORT WAYNE, IN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from GREY STONE HEALTH AND REHABILITATION CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.