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Complaint Investigation

Riverside Village

February 24, 2026 · Elkhart, IN · 1400 W Franklin St
Citations 6
CMS Rating 2/5
Beds 97
Provider ID 155695
Healthcare Facility
Riverside Village
Elkhart, IN  ·  View full profile →
Inspection Summary

RIVERSIDE VILLAGE in ELKHART, IN — inspection on February 24, 2026.

Found 6 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0580
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited RIVERSIDE VILLAGE in ELKHART, IN for a deficiency under regulatory tag F-F0580 during a standard health inspection conducted on 2026-02-24.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of RIVERSIDE VILLAGE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-03-23.

Federal health inspectors cited RIVERSIDE VILLAGE in ELKHART, IN for a deficiency under regulatory tag F-F0585 during a standard health inspection conducted on 2026-02-24.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of RIVERSIDE VILLAGE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-03-23.

Federal health inspectors cited RIVERSIDE VILLAGE in ELKHART, IN for a deficiency under regulatory tag F-F0676 during a complaint investigation conducted on 2026-02-24.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of RIVERSIDE VILLAGE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-03-23.

Federal health inspectors cited RIVERSIDE VILLAGE in ELKHART, IN for a deficiency under regulatory tag F-F0740 during a standard health inspection conducted on 2026-02-24.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of RIVERSIDE VILLAGE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-03-23.

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Federal health inspectors cited RIVERSIDE VILLAGE in ELKHART, IN for a deficiency under regulatory tag F-F0757 during a standard health inspection conducted on 2026-02-24.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure each resident’s drug regimen must be free from unnecessary drugs.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of RIVERSIDE VILLAGE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-03-23.

Federal health inspectors cited RIVERSIDE VILLAGE in ELKHART, IN for a deficiency under regulatory tag F-F0812 during a standard health inspection conducted on 2026-02-24.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 6 deficiencies cited during this inspection of RIVERSIDE VILLAGE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-03-23.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in ELKHART, IN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from RIVERSIDE VILLAGE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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