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Complaint Investigation

Great Lakes Healthcare Center

September 30, 2025 · Dyer, IN · 2300 Great Lakes Dr
Citations 1
CMS Rating 2/5
Beds 134
Provider ID 155218
Healthcare Facility
Great Lakes Healthcare Center
Dyer, IN  ·  View full profile →
Inspection Summary

GREAT LAKES HEALTHCARE CENTER in DYER, IN — inspection on September 30, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0677
Quality of Life and Care Deficiencies
Potential for More Than Minimal Harm

Based on record review and interview, the facility failed to document incontinence care for a resident who was dependent on staff for activities of daily living (ADLs) for 1 of 3 residents who were reviewed for ADLs. (Resident C) Finding includes:Resident C's record was reviewed on 9/29/25 at 10:18 a.m.

Diagnoses included, but were not limited to, hemiplegia (paralysis of one side of the body), stroke, and Parkinson's.The Quarterly Minimum Data Set (MDS) assessment, dated 7/18/25, indicated the resident was cognitively intact for daily decision making, required maximal assistance with ADLs and was frequently incontinent of bowel and bladder.A Care Plan, revised on 8/28/24 and identified as current, indicated the resident was incontinent of bowel and bladder.

Interventions included checking the resident for incontinence every 2 hours and as needed. A review of the Point of Service documentation for September 2025, received from the Director of Nursing on 9/30/25 at 10:40 a.m., lacked documentation of incontinence care on the following days/shifts: day shift on 9/2/25, 9/4/25, 9/22/25, and 9/28/25; evening shift on 9/5/25, 9/7/25, 9/10/25, 9/17/25, 9/20/25, 9/21/25, 9/22/25, 9/23/25, 9/24/25, 9/26/25, 9/27/25, and 9/28/25; and night shift on 9/6/25, 9/7/25, 9/9/25, 9/10/25, 9/12/25, 9/17/25, 9/18/25, 9/19/25, 9/20/25, 9/21/25, 9/22/25, 9/23/25, and 9/24/25.

During an interview on 9/29/25 at 2:45p.m., Resident C indicated staff did not check him at least once per shift to see if he needed incontinence care.

When he used the call light to let staff know he needed to be changed, the staff would say they would come back to do it, but they did not. He indicated he had been left for hours in a dirty brief.

During an interview on 9/30/25 at 10:52 a.m., the Director of Nursing (DON) indicated incontinence care should be performed and documented each shift, and she did not know why there were dates/shifts with blanks.This citation relates to Intakes 2606842 and 2614759.3.1-38(a)(3)

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

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Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in DYER, IN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from GREAT LAKES HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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