Aperion Care West Chicago

she gave a statement to the administrator about the incident. On October 21, 2025 at 11:16 AM, V5 said she wrote a statement about the incident. On October 21, 2025 at 11:11 AM, V6 (CNA) said she wrote a statement and put it in V1's mailbox, which was what they did when an incident happened. V6 said the incident should be reported. V6 said she felt the situation was abnormal because of the way R1 was crying after coming from the shower. V6 said V3 was sent home. On October 17, 2025 at 2:17 PM, V2 (DON) said she did not work on October 11, 2025, but was called by V10 and notified of the incident. V2 said she was told R1 received a shower in the shower bed but wanted it in the shower chair. V2 said V10 said R1 complained of pain, and she instructed the nurse to do an assessment to check for bodily injury. V2 said she contacted the consultant, and a grievance form was written regarding the shower. V2 said V1 (Administrator) was notified and did not respond to the allegation until Monday. V2 said V1 spoke with R1 and interviewed the staff. V2 said to ask V1 for the information regarding the investigation. V2 said if there was an issue with the staff and residents, their protocol was to suspend the staff and investigate what happened. V2 said it was not really an abuse investigation. V2 said she had not received any written statements from the staff. On October 21, 2025 at 2:45 PM, V1 (Administrator) said he was not working on October 11, 2025 and saw the messages regarding the incident late on Saturday night. V1 said R1 had a history of pain and complaining about pain. V1 said the staff told him R1 screamed of pain, especially in the leg, and more recently complained about pain in the abdomen and back. V1 said he was told V3 and V7 were giving R1 a shower and she was screaming about the pain in her leg in the shower. V1 said R1 reported to V9 about the shower and V9 confronted V3 about the incident. V1 said V3 got defensive and was sent home. V1 said some of the staff complained about V3's care. V1 said he did not recall if the staff had given written statements, and he did not report this to IDPH (Illinois Department of Public Health).

The facility's Abuse Prevention and Reporting-Illinois policy, revised on October 24, 2022, showed Any allegation of abuse or any incident that results in serious bodily injury will be reported to the Department of Public Health immediately, but no more than two hours after the allegation of abuse.

Any incident that does not involve abuse and does not result in serious bodily injury shall be reported within 24 hours.

All incidents will be documented, whether or not abuse, neglect, exploitation, mistreatment or misappropriation of resident property occurred, was alleged or suspected.

Any incident or allegation involving abuse, neglect, exploitation, mistreatment or misappropriation of resident property will result in an investigation.

The administrator or person designated to act as administrator in the administrator's absence will review the report.

The administrator or designee is then responsible for forwarding a final written report of results of the investigation and of any corrective action taken to the Department of Public Health within five working days of the reported incident.

When an allegation of abuse, exploitation, neglect, mistreatment, or misappropriation of resident property has occurred, the resident's representative and the Department of Public Health's regional office shall be informed by telephone or fax.

Public Health shall be informed that an occurrence of potential abuse, neglect, exploitation, mistreatment, or misappropriation of resident property has been reported and is being investigated.

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