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Complaint Investigation

The Terrace

December 31, 2025 · Waukegan, IL · 1615 Sunset Avenue
Citations 1
CMS Rating 3/5
Beds 115
Provider ID 146159
Healthcare Facility
The Terrace
Waukegan, IL  ·  View full profile →
Inspection Summary

THE TERRACE in WAUKEGAN, IL — inspection on December 31, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0755
Pharmacy Service Deficiencies
Potential for More Than Minimal Harm

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure an antibiotic was given as ordered for 1 of 3 residents (R2) reviewed for medications in the sample of 6.

The findings include: R2's face sheet showed she was admitted to the facility on [DATE] with diagnoses to include pneumonia, major depressive disorder, osteoporosis, weakness, unsteadiness on feet, severe protein calorie malnutrition, hypothyroidism, pain in right shoulder, chronic obstructive pulmonary disease, hypotension, legal blindness, dysphagia, generalized anxiety disorder, decreased white blood cell count, and bipolar disorder. R2's Hospital Discharge instructions dated 12/18/25 showed an order for doxycycline 100 mg (milligrams) to be given daily for 3 days starting 12/19/25.R2's December 2025 eMAR (electronic Medication Administration Record) showed and order for doxycycline monohydrate. give 1 capsule by mouth one time only for 3 days. R2's same December eMAR showed R2's doxycycline was administered only once on 12/19/25. R2's record showed the order for the doxycycline was entered incorrectly as a one time order rather than for the full 3 days as ordered.On 12/31/25 at 11:45 AM, V2 DON (Director of Nursing) said R2 got her doxycycline on the 19th.

V2 said the order was entered for doxycycline 100 mg, 1 capsule by mouth one time only for 3 days. V2 said the doxycycline should have been scheduled one time a day for the duration of 3 days. V2 said R2 received just one dose on the 19th. V2 said it looks like the order was entered wrong. It should have been for 3 days.The facility's policy and procedure effective 3/2021 showed, .

Medication Administration.

Guideline: To ensure that the administration of medications is performed in a safe manner to prevent medication errors.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

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Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in WAUKEGAN, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from THE TERRACE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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