Arcadia Care Toulon
Arcadia Care Toulon in TOULON, IL — inspection on September 17, 2025.
Found 4 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
personal items from residents to address behaviors.On 9/16/2025 at 3:00 P.M., V15/CNA stated
hanging in the shower room at that time. (R2) always complains of being cold, and (R2) always wants
having (R2) use a blanket to keep warm.On 9/16/2025 at 4:00 P.M., V6/Certified Nursing Assistant stated, I did take (R2's) jacket from him because of wandering behaviors.
When (R2) has his jacket on (R2) exit seeks more and makes attempts to leave the unit through the inner doors and doors to the outside. V6 also stated she doesn't think (R2) should have his jacket, since it causes (R2) to have behaviors.On 9/17/2025 at 10:00 A.M., V1/Administrator confirmed V6 did take (R2's) jacket because of wandering behaviors.
145442 09/17/2025
Arcadia Care Toulon 700 E Main St Toulon, IL 61483
authorities.
immediately reported to the Administrator and the State Agency for one of three residents (R2)
Reporting- Illinois policy, dated 11/2016, documents Employees are required to report any incident, allegation or suspicion of potential abuse, neglect, exploitation, mistreatment or misappropriation of resident property they observe, hear about, or suspect to the administrator immediately, or to an immediate supervisor who must immediately report it to the administrator.
The policy also documents, Any allegation of abuse or any incident that results in serious bodily injury will be reported to the Department of Public Health immediately, but no more than two hours after the allegation of abuse.
Any incident that does not involve abuse and does not result in serious bodily injury shall be reported within 24 hours.A facility Concern/Compliment Form, dated 7/18/2025, documents, Nature of concern, on 6/15/2025, V19/R2's family and V7/R2's Power of Attorney were visiting (R2) and noticed (R2) didn't have his jacket on. (R2) was asking where his jacket was because (R2) was cold.
V6/Certified Nursing Assistant informed V19 and V7 that she took (R2's) jacket from him because (R2) wanted to leave the facility. V6 informed V19 and V7 that she hung (R2's) jacket in the shower room and wasn't going to give it back.As of 9/17/2025, the facility has no documentation of R2's allegation of potential abuse being reported to the state agency.On 9/16/2025 at 12:30 P.M., V2/Director of Nursing stated she received the complaint form on 7/17/2025 from V19.
However, she didn't notify V1/Administrator until the next day.
145442 09/17/2025
Arcadia Care Toulon 700 E Main St Toulon, IL 61483
facility's Abuse Prevention and Reporting- Illinois policy, dated 11/2016, documents, Any incident or
will result in an investigation.A facility Concern/Compliment Form, dated 7/18/2025, documents, Nature of concern, on 6/15/2025, V19/R2's family and V7/R2's Power of Attorney were visiting (R2) and noticed (R2) didn't have his jacket on. (R2) was asking where his jacket was because (R2) was cold. V7 says (R2) lived with her for 8 years prior to nursing home placement, and (R2) always wore a jacket around the house. V6/Certified Nursing Assistant informed V19 and V7 that she took (R2's) jacket from him because (R2) wanted to leave the facility and was having exit seeking behaviors. V6 informed V19 and V7 that she hung (R2's) jacket in the shower room and wasn't going to give it back.As of 9/17/2025, the facility has no documentation of an investigation regarding R2's allegation of potential abuse.On 9/17/2025 at 10:00 A.M., V1/Administrator confirmed she did not investigate R2's allegation of potential abuse.
145442 09/17/2025
Arcadia Care Toulon 700 E Main St Toulon, IL 61483
lift) for transfers. V2/DON stated, There is a lack of communication amongst staff on how residents
resident is to be transferred for them to refer to and should be using them.
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.