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Complaint Investigation

Arcadia Care On The Hill

November 26, 2025 · Springfield, IL · 555 West Carpenter
Citations 1
CMS Rating 1/5
Beds 251
Provider ID 145160
Healthcare Facility
Arcadia Care On The Hill
Springfield, IL  ·  View full profile →
Inspection Summary

ARCADIA CARE ON THE HILL in SPRINGFIELD, IL — inspection on November 26, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0689
Quality of Life and Care Deficiencies
Potential for More Than Minimal Harm

facility, and he knows better to ask for help and use his call light.R2's MDS, dated [DATE], documented that his cognition was intact.R2's Physicians order sheet, dated November 2025, documented diagnoses of Type 2 Diabetes Mellitus without complications, Epilepsy and Anxiety Disorder.R2's Care Plan, dated 5/20/2024, documented, Be sure call light is within reach and encourage me to use it for assistance as needed.R2's Medical Chart did not document any Fall Risk Assessment prior to R2's falls on 10/27/2025 and 11/9/2025.On 11/26/25 at 2:10 PM, V14, LPN, stated, Anytime there is a resident fall, I go into (electronic medical record) and go under 'Risk Management' and answer all the questions it has.

Once you answer all of the questions, it determines what steps we take next. I follow it step by step. I complete a fall and incident report and will put what new intervention that I put in place. I would complete the fall risk assessment after each fall.

Once completed the Risk Management will automatically trigger certain forms and follow-ups that will need to be done for the next few days. I know that the call lights are supposed to be within the resident's reach, however, sometimes they unclip it or it falls on the floor.On 11/26/25 at 2:00 PM, V1, Administrator, stated, I expect all staff to follow a resident's fall interventions in order to keep them safe.

I expect the nurses to complete a fall risk assessment upon admission, quarterly, and after any fall the resident has. I expect all staff to keep the resident's call light in reach and to verbalize the placement of that call light to visually impaired residents.The facility's Fall Prevention Program Policy, dated 5/2025, documents in part Purpose: To assure the safety of all residents in the facility, when possible.

The program will include measures which determine the individual needs of each resident by assessing the risk of falls and implementation of appropriate interventions to provide necessary supervision and assistive devices are utilized as necessary.

Quality Assurance Programs will monitor the program to assure ongoing effectiveness.

Guidelines: Use and implementation of professional standards of practice.

Care Plan incorporates: Identification of all risk/issue, addresses each fall, interventions are changed with each fall, as appropriate, and preventive measures.

Standards: A Fall Risk Assessment will be performed by a licensed nurse at the time of admission.

The assessment tool will incorporate current clinical practice guidelines. A Fall Risk Assessment will be performed at least quarterly and with each significant change in mental or functional condition and after any fall incident.

Safety interventions will be implemented for each resident identified at risk.

Fall/Safety interventions may include but are not limited to: At the time of admission and in accordance with the plan of care the resident will be oriented to use the nurse call device.

The nurse call device will be placed within the resident's reach at all times.

The location of the placement will be verbalized for those residents with visual deficits.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SPRINGFIELD, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from ARCADIA CARE ON THE HILL or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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