Skip to main content
Complaint Investigation

Encore Village

August 20, 2025 · Schaumburg, IL · 350 West Schaumburg Road
Citations 1
CMS Rating 4/5
Beds 169
Provider ID 145341
Healthcare Facility
Encore Village
Schaumburg, IL  ·  View full profile →
Inspection Summary

ENCORE VILLAGE in SCHAUMBURG, IL — inspection on August 20, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Advertisement

Inspection Findings

FF0628
Resident Rights Deficiencies
Potential for More Than Minimal Harm

08/20/2025 at 1:09 PM, V2 (Director of Nursing) said that R1 was at the facility for respite care and came with her own meds which were stored in the med cart along with R3's bag of medications that were not in use and should have been returned to R3's family prior to this incident. V2 then said during the discharge process, the nurse should discuss with the resident and family their discharge plan and medication orders and should go through each individual medication with the resident/family to review any administration directions and provide education for each med. On 08/20/2025 at 1:15 PM, V2 said that V4 should have reconciled R1's medications on her own after V7's refusal and prior to giving V7 the bag of meds. V2 then said night shift nurses typically clean out the med carts and believed that two of [R3's] pill bottles had fallen out of his bag during cleaning and the unknown nurse mistakenly placed those pill bottles into R1's bag. V2 added that the unknown nurse who cleaned the med cart should have checked for the resident's name on the pill bottles before placing them into the appropriate bag.

Nursing discharge summary policy dated 02/2024 reads in part: a discharge summary will be prepared for each resident discharged from the facility.At a minimum, the discharge summary will a summary of the resident's status to include a description but not limited to, the resident's drug therapy (all prescription and over-the-counter medications taken by the resident, including dosage, frequency of administration, and recognition of significant side effects that would be most likely to occur in the resident.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SCHAUMBURG, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from ENCORE VILLAGE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

Advertisement