Complaint Investigation

Sunset Home

November 19, 2025 · Quincy, IL · 418 Washington Street

Citations 1

CMS Rating 1/5

Beds 132

Provider ID 145800

Healthcare Facility

Sunset Home

Quincy, IL · View full profile →

Inspection Summary

SUNSET HOME in QUINCY, IL — inspection on November 19, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0550

Resident Rights Deficiencies

Actual Harm

Assistant) stated R53 lets us know when she needs to use the restroom. R53 will get someone or let us know. R53 is continent and only is incontinent if she must wait too long to use the restroom. V14 stated we do not have enough staff here to provide cares especially after breakfast.

The past two weeks we have two aides after 2:00 PM.

Thursday and Friday of last week it was only (V14) and V19 (CNA) as the only aides on the floor and it was very hard to get all the residents toileted and laid down in between meals. On 11/18/25 at 11:50 AM, V2 (Director of Nursing) stated that the facility does not have documentation whether a resident was continent or incontinent and they only paper document resident bowel movements. V2 stated we used to document in electronic charting but V1 (Administrator) prefers to document. V2 confirms she has no documentation of R53's toileting record. V2 further stated R53 will verbalize to staff when she needs to use the restroom and will wheel herself to the resident bathroom in the hallway and wait for assistance. V2 stated that staff is expected to answer call lights timely and assist residents with toileting.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in QUINCY, IL, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SUNSET HOME or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

Sunset Home

Inspection Findings

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