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Complaint Investigation

Nexus At Palos

February 23, 2026 · Palos Hills, IL · 10426 South Roberts
Citations 1
CMS Rating 1/5
Beds 207
Provider ID 145650
Healthcare Facility
Nexus At Palos
Palos Hills, IL  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

Nexus at Palos in PALOS HILLS, IL — inspection on February 23, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0689
Quality of Life and Care Deficiencies

prevent accidents.

observation, interview, and record review, the facility failed to implement fall care plan interventions

of 9.The findings include:1. R3 is an [AGE] year-old female admitted on [DATE], with intact cognition as per the Minimum Data Set (MDS) dated [DATE].A review of the facility's provided fall log documented that R3 had a fall on 12/25/25.A review of R3's fall care plan includes interventions, including to keep bed in the lowest position and call light within reach.On 2/21/26 at 11:55 AM, R3 was observed on her elevated bed, all the way to the top, with the call light on the floor.On 2/21/26 at 12:00 PM, V9 (Licensed Practical Nurse / LPN) lowered the bed to the lowest position and brought the call light from the floor to the residents within reach.On 2/21/26 at 12:00 PM, V9 stated the bed should be in the lowest position to prevent injury, and the call light should be accessible to residents.

  • R6 is a [AGE] year-old male admitted with mild cognitive impairment as per the Minimum Data Set
  • (MDS) dated [DATE].A review of R6's fall risk assessment dated [DATE] documents that R6 is at high risk for falls.A review of the facility presented a falls log document that R6 had two falls on 1/19/26 and 1/20/26.A review of R6's fall care plan includes interventions with the floor mats at the bedside.On 2/21/26 at 11:00 AM and 2/23/26 at 8:57 AM, observed R6's room with no floor mat in use or available to use for R6.On 2/23/26 at 9:05 AM, V11 (Certified Nursing Assistant/CNA) stated, I don't think R6 ever had floor mats as fall interventions. I don't see any floor mats in his room.On 2/23/26 at 9:10 AM, V10 (Unit Manager) stated that the floor mat should be available for the residents as the care was planned.The facility presented a fall prevention and management policy reviewed in the 01/2026 document: Guidelines: 2.

Residents at risk for falls will have fall risk identified on the interim plan of care and the ISP (individualized service plan) with interventions implemented to minimize fall risk.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in PALOS HILLS, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Nexus at Palos or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.