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Complaint Investigation

Nexus At Palos

September 2, 2025 · Palos Hills, IL · 10426 South Roberts
Citations 1
CMS Rating 1/5
Beds 207
Provider ID 145650
Healthcare Facility
Nexus At Palos
Palos Hills, IL  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

Nexus at Palos in PALOS HILLS, IL — inspection on September 2, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0695
Quality of Life and Care Deficiencies

nurses, including nurse agency staff, on change of shift reporting.

The training also included notifying

jeopardy to resident health or [DATE].All nursing staff (nurses and nursing assistants) and RT's (respiratory therapists), including safety agency staff, who are not available and/or currently on vacation will also receive the same education upon their return to work.

The DON/Unit Managers will provide the same training.

Ongoing.

Additional

ensure that orders for physical restraints are care planned and are communicated with the nursing staff and RT's.

Initiated on [DATE].The DON, Administrator, Unit Managers reviewed the policies and procedures related to physical restraints, tracheostomy, nursing rounds, care plan and following physician orders.

There is no revision necessary.

Completion date: [DATE].The QAPI committee held an Ad-Hoc QAPI meeting to discuss R4, and action actions described in this plan of removal.

Completion date: [DATE].The DON/Unit Managers will conduct audit and observation of all residents with tracheostomy weekly for four (4) weeks to ensure compliance with special instructions, such use if mittens and physical restraints are being implemented, physician orders and care plan interventions are followed.

Ongoing.The results of the audit/observation will be reviewed by the QAPI committee weekly for four (4) weeks.

The QAPI committee will determine if additional corrective actions are necessary to maintain compliance.

Ongoing.The facility asserts the likelihood for serious harm no longer exists on [DATE].

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in PALOS HILLS, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Nexus at Palos or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.