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Complaint Investigation

Elevate Care Palos Heights

May 27, 2026 · Palos Heights, IL · 12550 South Ridgeland Avenue
Citations 1
CMS Rating 2/5
Beds 111
Provider ID 145779
Healthcare Facility
Elevate Care Palos Heights
Palos Heights, IL  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

ELEVATE CARE PALOS HEIGHTS in PALOS HEIGHTS, IL — inspection on May 27, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0656
Resident Assessment and Care Planning Deficiencies

Review of baseline and comprehensive care plan for R15 does not show any care plan for resident's antithrombotic/antiplatelet medications.

On 5/27/2026 at 3:15PM, V22 (LPN case manager) said that R15 is on antiplatelet so he should have a care plan for that, R15 was just admitted , V22 has not completed his care plan. V22 was asked if R15 has any antiplatelet care plan in his baseline care plan and she said no.

Facility Comprehensive Care Plan presented with revision date 11/17/17 documented that the purpose of the policy is to develop a comprehensive care plan that directs the care team and incorporates the resident's goals, preferences and services that are to be furnished to attain or maintain the resident's highest practicable physical, mental and psychosocial well-being.

Facility policy titled Morning Care (A.M.

Care) documents that the purpose of the policy is to promote comfort, cleanliness and dignity.

Facility policy titled shaving Male & female Residents documented that the purpose of the policy is to provide cleanliness, comfort, and improve morale.

Listed procedure include but not limited to male residents will be assessed for daily shaving need and assisted as his functional needs indicate.

The policy documents that this policy is a guideline only, each resident has his or her own set of circumstances which may require that this policy is not followed, the needs of each resident supersede this policy (confirming ADLs individualized care plan).

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in PALOS HEIGHTS, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from ELEVATE CARE PALOS HEIGHTS or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.