Elevate Care Palos Heights
ELEVATE CARE PALOS HEIGHTS in PALOS HEIGHTS, IL — inspection on September 23, 2025.
Found 2 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
prevent occurrence of abuse neglect, exploitation, misappropriation of property, deprivation of goods and services by staff or mistreatment of the residents.
Abuse means any physical or mental injury or sexual assault inflicted upon a resident other than by accidental means abuse is the willful infliction of injury unreasonable confinement intimidation or punishment with resulting physical harm pain or mental anguish to a resident.
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
09/23/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
Elevate Care Palos Heights
12550 South Ridgeland Avenue Palos Heights, IL 60463
SUMMARY STATEMENT OF DEFICIENCIES
Based on interview and record review the facility failed to follow their policy to report an allegation of abuse within two hours of receiving an allegation for one of three resident (R1) reviewed for abuse reporting.
Findings include: 9/21/25 at 2:25pm V2 (LPN) stated that R1 and R1 family alleged abuse by staff on 9/19/25 around 10:30pm. V2 said the administrator was made aware that night.9/22/25 1:55pm V4 (VP of Operations) stated the administrator did not report the allegation of abuse to the state department with 2 hours of receiving the allegation. V4 said an allegation of abuse should be reported within two hours of receiving the allegation. 9/22/25 at V5 (Director of Nursing) stated she reported an allegation of sexual abuse on 9/20/25.
Review of the reportable submitted to the state department, report date is 9/20/25 at 1:43pm for sexual abuse.Facility policy abuse prevention and reporting effective date 11/28/2026 last revision date 10/24/22 denotes in-part; Abuse means any physical or mental injury or sexual assault inflicted upon a resident other than by accidental means abuse is the willful infliction of injury unreasonable confinement intimidation or punishment with resulting physical harm pain or mental anguish to a resident.
Any allegation of abuse or any incident that results in serious bodily injury will be reported to the department of public health immediately, but not more than two hours after the allegation of abuse.
Any incident that does not involve abuse and does not result in serious bodily injury shall be reported within 24 hours.
Internal reporting requirements and identification of allegation: any allegation of abuse or any incident that results in serious bodily injury will be reported to the department of public heath immediately, but not more than two hours after the allegation of abuse.
Any incident that does not involve abuse and does not result in serious bodily injury shall be reported within 24 hours.
Facility ID:
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.