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Complaint Investigation

Mclean County Nursing Home

Inspection Date: August 13, 2025
Total Violations 1
Facility ID 145494
Location NORMAL, IL
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Inspection Findings

F-Tag F0602

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0602 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

service office. Resident R89 stated on 6/30/25 at 8:40am, Resident R89 spoke to V18 Social Service Director, and asked to get Resident R89's wallet to check to make sure Resident R89's credit card was in Resident R89's wallet. Resident R89 stated V18 could not locate Resident R89's wallet or keys in the Social Service Office. Resident R89 stated V1 Administrator was notified, and an investigation was started, and the local police department was called.On 8/12/25 at 12:54 pm V17 Social Service Assistant stated on 5/23/25 V17 was assisting V18 Social Service Director with admitting Resident R89 and Resident R91. V17 stated Resident R89 told V17 that Resident R89 had a wallet. V17 stated that when completing Resident R89's inventory sheet, V17 did document that Resident R89 had a wallet, cards and cash. V17 stated that this was in error. V17 stated that V17 accidentally forgot to delete this entry after admitting the Resident R91, who did have a wallet. V17 confirmed that Resident R89's property inventory did document that Resident R89 had a wallet, and that V17 typed that it contained cards and cash. V17 confirmed that Resident R89's inventory sheet documents that Resident R91 did not have a wallet. On 8/12/25 at 1:08pm V18 Social Service Director stated on 6/30/25 at around 8:40am V89 approached V18 and requested to see Resident R89's wallet. V18 stated that Resident R89 described it as black with a hole in it, and had about $200.00 cash in it, credit cards, and that Resident R89 also had keys locked up. V18 stated Resident R89 wanted to make sure Resident R89's credit card was in Resident R89's wallet. V18 stated that Resident R89 informed V18 that Resident R89 had some charges put on Resident R89's credit card and doesn't know why. V18 stated that Resident R89 wanted to make sure Resident R89's credit card was in still in Resident R89's wallet. V18 stated that V18 didn't recall Resident R89 giving V18 a wallet and asked who Resident R89 gave it to. Resident R89 stated Resident R89 gave it to V17 Social Service Assistant. V18 could not locate the wallet/keys in Social Service office. V18 looked in the safe in the front office and it was not there. V18 searched Resident R89's room with Resident R89 present and did not locate a wallet or keys. V18 stated V18 immediately notified V1 Administrator.On 8/13/25 at 11:50am V1 Administrator stated on 6/30/25 V18 Social Service Director informed V1 that V18 could not locate Resident R89's wallet that Resident R89 gave to V17 Social Service Assistant when Resident R89 was admitted to the facility on [DATE REDACTED]. V1 stated on 6/30/25 V1 Administrator interviewed Resident R89 who said that the day before (6/29/25) V23, Resident R89's Son, brought in Resident R89's credit card statement, and Resident R89 noticed that there were five charges on the credit card that were suspicious and were charged while Resident R89 was in the nursing home. V1 stated Resident R89 asked V18 if Resident R89 could see Resident R89's wallet to make sure Resident R89's credit card was still present. V1 stated that V18 could not find Resident R89's wallet or Resident R89's keys. V1 stated Resident R89 was understandably very anxious about the missing items. V1 stated that Resident R89 called the bank and the bank informed Resident R89 there were five charges in June totaling $227.19, and all charges were at a local gas station/convenience store. V1 stated on 7/2/25 V1 and V18 interviewed V17. V1 stated V17 said on 5/23/25, V17 was completing the admission process for Resident R89 and that the inventory included wallet, cards, cash. V1 asked V17, if Resident R89 didn't have a wallet with Resident R89, why did you put it on the inventory. V1 stated that V17 said that V17 was doing two admissions that day (Resident R89 and Resident R91) and documented the wrong person. V1 said,

the were no other residents admitted to the facility on (May 23rd). V1 confirmed that Resident R89's admission inventory documents that Resident R89 had a wallet with cash and cards in it, and that Resident R91's admission Inventory documents that Resident R91 did not have a wallet.

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📋 Inspection Summary

MCLEAN COUNTY NURSING HOME in NORMAL, IL inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NORMAL, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from MCLEAN COUNTY NURSING HOME or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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