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Complaint Investigation

Metropolis Rehab & Hcc

Inspection Date: November 17, 2025
Total Violations 23
Facility ID 145813
Location METROPOLIS, IL
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Inspection Findings

F-Tag F0550

Resident Rights Deficiencies
Harm Level: Actual Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0550 during a complaint investigation conducted on 2025-11-17.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0558

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0558 during a complaint investigation conducted on 2025-11-17.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Reasonably accommodate the needs and preferences of each resident.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0561

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0561 during a complaint investigation conducted on 2025-11-17.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0584

Resident Rights Deficiencies
Harm Level: Potential for Minimal Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0584 during a complaint investigation conducted on 2025-11-17.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Scope/Severity Level C: pattern, no actual harm with potential for minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Actual Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0600 during a complaint investigation conducted on 2025-11-17.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0609 during a complaint investigation conducted on 2025-11-17.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0610

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0610 during a complaint investigation conducted on 2025-11-17.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Respond appropriately to all alleged violations.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0677

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0677 during a complaint investigation conducted on 2025-11-17.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide care and assistance to perform activities of daily living for any resident who is unable.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0684

Quality of Life and Care Deficiencies
Harm Level: Actual Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0684 during a complaint investigation conducted on 2025-11-17.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0692

Quality of Life and Care Deficiencies
Harm Level: Actual Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0692 during a complaint investigation conducted on 2025-11-17.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide enough food/fluids to maintain a resident's health.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0697

Quality of Life and Care Deficiencies
Harm Level: Actual Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0697 during a complaint investigation conducted on 2025-11-17.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide safe, appropriate pain management for a resident who requires such services.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0725

Nursing and Physician Services Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0725 during a complaint investigation conducted on 2025-11-17.

Category: Nursing and Physician Services Deficiencies

The facility was found deficient in the following area: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0755

Pharmacy Service Deficiencies
Harm Level: Actual Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0755 during a complaint investigation conducted on 2025-11-17.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0760

Pharmacy Service Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0760 during a complaint investigation conducted on 2025-11-17.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure that residents are free from significant medication errors.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0801

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0801 during a complaint investigation conducted on 2025-11-17.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0802

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0802 during a complaint investigation conducted on 2025-11-17.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0803

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0803 during a complaint investigation conducted on 2025-11-17.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0804

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0804 during a complaint investigation conducted on 2025-11-17.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0806

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0806 during a complaint investigation conducted on 2025-11-17.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0808

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0808 during a complaint investigation conducted on 2025-11-17.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0809

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0809 during a complaint investigation conducted on 2025-11-17.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0812

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0812 during a complaint investigation conducted on 2025-11-17.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

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F-Tag F0919

Environmental Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited METROPOLIS REHAB & HCC in METROPOLIS, IL for a deficiency under regulatory tag F-F0919 during a complaint investigation conducted on 2025-11-17.

Category: Environmental Deficiencies

The facility was found deficient in the following area: Make sure that a working call system is available in each resident's bathroom and bathing area.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 23 deficiencies cited during this inspection of METROPOLIS REHAB & HCC.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-09.

πŸ“‹ Inspection Summary

METROPOLIS REHAB & HCC in METROPOLIS, IL inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in METROPOLIS, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from METROPOLIS REHAB & HCC or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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