Lacon Rehab And Nursing

serve food in accordance with professional standards.

meals during transport for three of three residents (R5, R6, and R8) reviewed for meal service in a

documents that all food being transported from the kitchen to other parts of the building must be done in a safe and sanitary manner.

This form also documents that all food must be covered during transportation and that food must maintain proper temperatures while being transported.

The facility's Resident Council Meeting Minutes, dated 1/8/26, documents multiple complaints about meal execution: Burnt/overcooked items (breadstick, items left in the oven), cold food (Spaghetti), undercooked/soggy eggs/omelets.

The facility's Resident Council Meeting Minutes, dated 2/12/26, document multiple complaints about the execution: cold food/meals late. On 2/20/26 at 12:05pm, a cart with already-plated lunch was taken from the kitchen across the hall to the dining room.

There were no covers or warmer plates to protect the main meal.

The plates were then set on the table, uncovered. R5, R6, and R8 were not yet at the table. On 2/20/26 at 12:17pm, R5 propelled himself up to the dining room table in front of his open plate. R5 picked up his fish and tossed it back down on his plate. R5 stated that the food was slightly warm, but there was no one in the dining room to reheat the meal. R5 stated that it happens all the time. R6 and R8's plates sat on the table uncovered until 12:30pm, when V6, Nursing Assistant/Housekeeper, picked up the plates. V6 stated that the plates are usually covered, but she does not know why they aren't today. On 2/20/26 at 12:35pm, V5, Dietary Manager, stated that any food being transported is to be covered. V5 stated that there are several covers sitting next to the service line and does not know why the plates were not covered. V5 verified that there are no warming plates used during meal service. V5 stated that there have been complaints concerning cold food, and she is trying to change the serving process. V5 stated that with the dining rooms being so close, the meals should be plated and served as residents enter the dining room.

146123 02/20/2026

Lacon Rehab and Nursing 401 9th Street Lacon, IL 61540

and the public.

repair and cleanliness for three of four (R3, R4, and R7) residents reviewed for homelike environment

documents that housekeeping and maintenance services are necessary to maintain a sanitary, orderly, and comfortable interior.

This form documents that the facility is to be comfortable and have safe temperature levels.

The facility's Resident Call Bells policy, revised 11/5/24, documents that the facility will be adequately equipped to allow residents to call for staff assistance through a communication system which relays the call directly to a staff member or to centralized staff work area from each resident's bedside, toilet, and bathing facilities.

The communication system shall be checked regularly to ensure operability and that it can be reached by the resident.

The facility's Resident Council Meeting Minutes, dated 1/8/26, documents that Housekeeping Staffing and Cleaning Standards: Low-staff spot clean approach used: trash removal, quick sweep, mop obvious spots, wipe surfaces; deep cleaning limited.

This form documents that if missed areas are observed (corners, under chairs); residents can request thorough cleaning. On 2/20/26 at 9:20am, R3's bathroom sink did not have any running water.

The sink bowl had a black, slimy ring around it.

There was a sign on the mirror documenting Do not turn on water.

The wallpaper inside of the door was ripped off from the ceiling to about 3 feet from the floor.

The missing wallpaper patch was approximately 2 feet wide.

There was also a large piece of wallpaper missing from the wall next to the heating vent. V3, Assistant Maintenance Director, verified that R3's sink was not working and the wallpaper was peeled off the walls. On 2/20/26 at 9:30am, R4 was sleeping in his bed with his call light activated.

V8, Certified Nursing Assistant, was walking in the hallway. V8 stated that R4's call light is always on, there is a short or something. V8 stated that he should have a handheld bell to ring if he needs assistance. V8 searched R4's room and could not find a handheld bell. V8 was asked how R4 is supposed to ask for help if he should fall, she said, I just don't know. R4's bathroom had a strong urine aroma, and the floor had a large puddle of yellowish liquid in front of the toilet.

There were footprints on the floor going from the toilet to R4's bed. At 1:20pm, the bathroom floor remained wet, but there were paper towels covering the large, yellowish colored puddle on the floor.

The strong urine odor remained the same. On 2/20/26 at 9:40am, R7's toilet had dry bowel movement on the seat, around the top rim of the toilet, and down the front of the toilet bowl.

There was a strong smell of urine noted in his room, going into the hallway.

The enabler bars appeared to have yellow and brown substance splatter on them. At 9:50am, V7, Housekeeper, stated that she was finished cleaning R7's room. V7 stated that she empties garbage, cleans the floors, and will drop off paper towels and toilet paper if needed. R7's toilet and bathroom remained the same.On 2/20/26 at 1:20pm, V9, Registered Nurse, stated that R7 will often take off his soiled briefs and leave them lying around his room. V9 stated that housekeeping is supposed to go into the room several times a day to empty the garbage. V9 verified that the rooms are to be fully cleaned, including bathrooms on a daily basis and as needed. V9 also stated that housekeeping should have cleaned the floor in R4's room.