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Complaint Investigation

Joliet Living & Rehab Center

November 18, 2025 · Joliet, IL · 2230 Mcdonough
Citations 3
CMS Rating 3/5
Beds 120
Provider ID 14E247
Healthcare Facility
Joliet Living & Rehab Center
Joliet, IL  ·  View full profile →
Inspection Summary

Joliet Living & Rehab Center in JOLIET, IL — inspection on November 18, 2025.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

all the residents to be at risk for abuse.

The facility's Abuse Policy received 11/18/2025 states:The facility affirms the right of our consumers to be free from verbal abuse or mistreatment.

This facility therefore prohibits abuse and mistreatment of consumers.

The purpose of this policy is to assure that the facility is doing all that is within it's control to prevent occurrences of abuse and mistreatment of consumers.

This will be done by:Identifying occurrences and patterns of potential mistreatment.Immediately protecting consumers involved in identified reports of possible abuse or mistreatment.Implementing systems to promptly and aggressively investigate all reports and allegations of abuse and mistreatment and making the necessary changes to prevent future occurrences.Filing accurate and timely investigative reports.Verbal Abuse is the use of oral or gestured language that willfully includes disparaging and derogatory terms to consumers or withing their hearing distance regardless of an individuals age, ability to comprehend, or disability.Employees are required to report any incident, allegation or suspicion of potential abuse or mistreatment they observe, hear about, or suspect to the administrator immediately, or to an immediate supervisor who must then immediately report it to the administrator or to a compliance hotline or compliance officer.

Reports will be documented, and a record kept of the documentation.Supervisors shall immediately inform the administrator or person designated to act in the administrator's absence of all reports of incidents, allegations or suspicion of potential abuse or mistreatment.

Upon learning of the report, the administrator or a designee shall initiate an incident investigation.Employees of this facility who have been accused of abuse or mistreatment of consumers will be removed from consumer contact immediately.

The employee shall not be permitted to return to work until the results of the investigation have been reviewed by the administrator and it is determined that any allegation of abuse or mistreatment of consumer is unsubstantiated.All incidents will be documented, whether or not abuse or mistreatment occurred, was alleged or suspected.Any incident or allegation involving abuse or mistreatment will result in an investigation.When an allegation of abuse or mistreatment has been made, the administrator, or designee, shall notify Department of Public Health's regional office immediately.

Public Health shall be informed that an occurrence of potential abuse or mistreatment has been reported to the administrator and is being investigated.

Facility ID:

14E247

IDENTIFICATION NUMBER:

14E247

A.

Building

COMPLETED

11/18/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Joliet Living & Rehab Center

2230 McDonough Joliet, IL 60436

SUMMARY STATEMENT OF DEFICIENCIES

mistreatment of consumers.

The purpose of this policy is to assure that the facility is doing all that is within it's control to prevent occurrences of abuse and mistreatment of consumers.

This will be done by:Implementing systems to promptly and aggressively investigate all reports and allegations of abuse and mistreatment and making the necessary changes to prevent future occurrences.Verbal Abuse is the use of oral or gestured language that willfully includes disparaging and derogatory terms to consumers or withing their hearing distance regardless of an individuals age, ability to comprehend, or disability.Employees are required to report any incident, allegation or suspicion of potential abuse or mistreatment they observe, hear about, or suspect to the administrator immediately, or to an immediate supervisor who must then immediately report it to the administrator or to a compliance hotline or compliance officer.

Reports will be documented, and a record kept of the documentation.Supervisors shall immediately inform the administrator or person designated to act in the administrator's absence of all reports of incidents, allegations or suspicion of potential abuse or mistreatment.

Upon learning of the report, the administrator or a designee shall initiate an incident investigation.Employees of this facility who have been accused of abuse or mistreatment of consumers will be removed from consumer contact immediately.

The employee shall not be permitted to return to work until the results of the investigation have been reviewed by the administrator and it is determined that any allegation of abuse or mistreatment of consumer is unsubstantiated.All incidents will be documented, whether or not abuse or mistreatment occurred, was alleged or suspected.When an allegation of abuse or mistreatment has been made, the administrator, or designee, shall notify Department of Public Health's regional office immediately.

Public Health shall be informed that an occurrence of potential abuse or mistreatment has been reported to the administrator and is being investigated.

Facility ID:

14E247

IDENTIFICATION NUMBER:

14E247

A.

Building

COMPLETED

11/18/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Joliet Living & Rehab Center

2230 McDonough Joliet, IL 60436

SUMMARY STATEMENT OF DEFICIENCIES

the facility is doing all that is within it's control to prevent occurrences of abuse and mistreatment of consumers.

This will be done by:Implementing systems to promptly and aggressively investigate all reports and allegations of abuse and mistreatment and making the necessary changes to prevent future occurrences.Filing accurate and timely investigative reports.Verbal Abuse is the use of oral or gestured language that willfully includes disparaging and derogatory terms to consumers or withing their hearing distance regardless of an individuals age, ability to comprehend, or disability.Supervisors shall immediately inform the administrator or person designated to act in the administrator's absence of all reports of incidents, allegations or suspicion of potential abuse or mistreatment.

Upon learning of the report, the administrator or a designee shall initiate an incident investigation.Employees of this facility who have been accused of abuse or mistreatment of consumers will be removed from consumer contact immediately.

The employee shall not be permitted to return to work until the results of the investigation have been reviewed by the administrator and it is determined that any allegation of abuse or mistreatment of consumer is unsubstantiated.All incidents will be documented, whether or not abuse or mistreatment occurred, was alleged or suspected.Any incident or allegation involving abuse or mistreatment will result in an investigation.When an allegation of abuse or mistreatment has been made, the administrator, or designee, shall notify Department of Public Health's regional office immediately.

Public Health shall be informed that an occurrence of potential abuse or mistreatment has been reported to the administrator and is being investigated.

Facility ID:

14E247

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in JOLIET, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Joliet Living & Rehab Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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