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Complaint Investigation

Arcadia Care Havana

April 27, 2026 · Havana, IL · 609 North Harpham Street
Citations 2
CMS Rating 1/5
Beds 98
Provider ID 145774
Healthcare Facility
Arcadia Care Havana
Havana, IL  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

ARCADIA CARE HAVANA in HAVANA, IL — inspection on April 27, 2026.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0689
Quality of Life and Care Deficiencies

D Hall walkway when R4 was ambulating the halls. R4 was found on the D Hall floor with R4's legs

behavior symptoms. No injuries were noted.On 4/25/26 at 11:50 am, V2 (Director of Nursing) stated,

(V15/Maintenance Director) fix it because it would not lock. On the 4/8/26 fall, (R4) is known to walk around the Facility and (R4) tripped over a (mechanical lift) that was in the hallway.

The staff should know that they need to keep the hallways clear of equipment so that does not happen.

145774 04/27/2026

Arcadia Care Havana 609 North Harpham Street Havana, IL 62644

Imaging) for one of seven residents (R1) reviewed for pain in the sample of seven.Findings

12/2025 documents, Purpose: To ensure physician ordered diagnostic tests are performed, and to assure test results are reported to the physician so that prompt, appropriate action may be taken if indicated for the resident's care. A licensed nurse is responsible for assuring the laboratory is notified of physician's orders for testing and for monitoring receipt of test results.R1's Pain Clinic Progress Notes dated 3/19/26 and signed by V10 (Pain Specialist) document, (R1) is an [AGE] year-old presenting with pain that is predominately left cervical and right knee.

Stenosis was noted in the cervical region. (R1) pain she graded 10/10 (severe pain) with a range of 4-10 with tenderness, exhausting, penetrating, miserable, and tiring pain which interferes with general activity, mood, walk, sleep, enjoyment of life and relations with people. It's aggravated with sitting as well as lying down and physical activity.

Treatment: Imaging: MRI C-Spine (Cervical Spine) Neck without contract.R1's Pain Clinic Progress Notes dated 4/16/26 and signed by V10 (Pain Specialist) documents R1 did not get the MRI as ordered on 3/19/26.On 4/24/26 at 1:35 PM V12 (V10's Medical Assistant) stated, (R1) came to our pain clinic on 4/16/26 for a follow-up.

The facility did not do (R1's) MRI as ordered on 3/19/26.On 4/24/26 at 1:55 PM V14 (Hospital X-Ray Technician) stated, Just a few minutes ago, (V5/Social Service Director) called here to ask for (R1's) MRI results. I informed (V5) that (R1) was supposed to get her MRI yesterday and on 4/9/26, but (R1) did not show up. (R1) had not had an MRI yet. V5 had to re-schedule (R1's) MRI for 4/20/26.On 4/24/26 at 2:02 PM V5 (Social Service Director) stated, I was not made aware that (R1) did not get her MRI on 4/9/26 as scheduled.

There is no documentation why (R1) did not get the MRI on 4/9/26. I am the scheduler and was not made aware that (R1's) MRI was re-scheduled for 4/23/26, therefore (R1) has not received the MRI yet.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in HAVANA, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from ARCADIA CARE HAVANA or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.