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Complaint Investigation

Arcadia Care Havana

March 26, 2026 · Havana, IL · 609 North Harpham Street
Citations 2
CMS Rating 1/5
Beds 98
Provider ID 145774
Healthcare Facility
Arcadia Care Havana
Havana, IL  ·  View full profile →
Inspection Summary

ARCADIA CARE HAVANA in HAVANA, IL — inspection on March 26, 2026.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0677
Quality of Life and Care Deficiencies

has medical diagnoses including but not limited to: Anemia, Schizoaffective Disorder, Bipolar Type,

Disease, Cervical Spondylosis, and Personal History of Urinary Tract Infections.R16's Care Plan,

dementia, morbid obesity, and requiring assistance for bathing and hygiene related to large skin folds.

This same Care Plan documents R16 is dependent on one staff member for bathing and showering.R16's electronic health record report titled, GG ADL Lookback and Shower Sheets were reviewed.

There is no documentation of bathing or showers between 2/5/26 and 2/14/26 for R16.On 3/24/26 at 9:55 AM, R16 was observed lying in bed in R16's room awake and alert. A strong, foul smelling urine odor was present in the hallway on B Wing and in R16's room at this same date and time.

There was a constant malodorous urine smell present in R16's room and in the hallway on B Wing (where R16 resides) on 3/24/26 between the hours of 8:30 AM and 12:00 PM, on 3/25/26 between the hours of 8:45 AM and 11:30 AM, and 3/26/26 between the hours of 8:45 AM and 12:30 PM.R16 stated R16 is incontinent of urine and needs help getting changed and getting cleaned up after an incontinent episode. R16 stated, I don't always get two showers every week.

The staff here are busy, and they don't always have time to give me a shower. R16 stated R16 does not get washed in bed when R16's showers are not given on scheduled shower days.On 3/26/26 at 12:25 PM, V2/Director of Nursing, stated, All residents in the facility are scheduled for showers two times a week per the facility's Shower Schedule. V2 confirmed there was no documentation for showers for R1, R2, R3, and R16 for the dates stated above. V2 stated showers should be documented in the electronic health record or on a shower sheet when completed.

145774 03/26/2026

Arcadia Care Havana 609 North Harpham Street Havana, IL 62644

Director) saw (R4) on 3/11/2026, diagnosed (R4) with scabies and ordered an antiparasitic cream to

On 3/25/26 at 9:31 am, V2 (Director of Nursing) stated, No skin scrapings have been completed on

are getting treated as scabies. V2 confirmed that no isolation precautions were implemented on Resident's doors for scabies precautions.

On 3/26/26 at 1:30 pm, V1 (Administrator) stated, We just put contact isolation signs on the doors. I was not even aware that we had any Residents that were being treated for scabies until you guys came in. No one ever told me they were being treated.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in HAVANA, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from ARCADIA CARE HAVANA or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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