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Complaint Investigation

Manor Court Of Freeport

March 26, 2026 · Freeport, IL · 2170 West Navajo Drive
Citations 2
CMS Rating 2/5
Beds 117
Provider ID 146102
Healthcare Facility
Manor Court Of Freeport
Freeport, IL  ·  View full profile →
Inspection Summary

MANOR COURT OF FREEPORT in FREEPORT, IL — inspection on March 26, 2026.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies

room of R1 and R2 and saw R1 holding a pillow over R2's face. V5 stated when they entered the room

stated the CNAs could not find the nurse to report the incident and they both thought the third CNA

at the time of investigation.) A telephone statement made by V13 during the investigation shows she was on the unit between 5 and 5:30 AM, the rest of her shift she was on another hall she was also assigned to. V13 stated she was not told of the incident, but the staff are good at reporting things to her.

The facility abuse policy, with a revision date of 11/28/19, shows the purpose is to protect residents from any kind of abuse such as verbal, sexual, mental, physical. A facility employee or agent who becomes aware of alleged abuse or neglect of a resident should immediately report the matter to the facility administrator.

146102 03/26/2026

Manor Court of Freeport 2170 West Navajo Drive Freeport, IL 61032

when they entered the room of R1 and R2 she saw a large pillow over the face of R2. In the

they both thought the third CNA had gone to report it. (The third CNA could not be reached by phone

V13 during the investigation shows she was on the unit between 5 and 5:30 AM, the rest of her shift she was on another hall she was also assigned to. V13 stated she was not told of the incident, but the staff are good at reporting things to her.

The facility abuse policy, with a revision date of 11/28/19, shows the purpose is to protect residents from any kind of abuse such as verbal, sexual, mental, physical. A facility employee or agent who becomes aware of alleged abuse or neglect of a resident should immediately report the matter to the facility administrator.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in FREEPORT, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from MANOR COURT OF FREEPORT or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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