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Complaint Investigation

Manor Court Of Freeport

October 10, 2025 · Freeport, IL · 2170 West Navajo Drive
Citations 2
CMS Rating 2/5
Beds 117
Provider ID 146102
Healthcare Facility
Manor Court Of Freeport
Freeport, IL  ·  View full profile →
Inspection Summary

MANOR COURT OF FREEPORT in FREEPORT, IL — inspection on October 10, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0580
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify a resident's Power of Attorney after the resident fell from her bed.

This applies to 1 of 3 residents (R1) reviewed for notification in the sample of 3.

The findings include: R1's Face Sheet showed she was admitted to the facility on [DATE].

The Face Sheet showed V5 was R1's Healthcare Power of Attorney and R1's Daughter (HPOA/POA). R1's 9/22/25 Progress Note from 2:00 AM showed R1 fell out of bed. R1 was assessed by the nurse and there were no injuries.

Will call POA (Power of Attorney)/Emergency contact around 6:00 AM. (Note was authored by V6, Registered Nurse.) On 10/9/25 at 10:26 AM, V5 stated she was furious because she had not been notified of R1's fall on 9/22/25.

V5 stated it is her expectation to be notified of any changes immediately after a regardless of the time. V5 stated, I need to know what's going on with my mom. V5 stated she was notified of the fall by R1's Sister, V5's Aunt, on 9/22/25 sometime after 1:00 PM. V5 said her aunt had visited R1 on 9/22/25 and during the visit R1 had mentioned the fall to her sister. V5 stated her aunt then called her after the visit and notified her of the fall. On 10/10/25 at 8:15 AM, V6 stated she did document she would call V5 at 6:00 AM and she forgot to call V5. V6 stated she believed V5 was notified later that day by the nurse on duty. On 10/10/25 at 8:48 AM, V2, Director of Nursing, stated, Family should be notified immediately for any changes in condition including falls.

Notification is important so family members can make informed decision regarding the care of the resident. V2 stated V6 should have called V5 immediately after the fall.

The facility's Fall Information Acknowledgement (Adopted 3/2012) showed, Those residents, who fall, shall have the following steps taken: Notify the Physician, Notify the POA.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/10/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Manor Court of Freeport

2170 West Navajo Drive Freeport, IL 61032

SUMMARY STATEMENT OF DEFICIENCIES

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to safely transfer a resident with a mechanical lift following the resident's fall.

This applies to 1 of 3 residents (R1) reviewed for falls in the sample of 3.

The findings include: R1's Face Sheet showed she was admitted to the facility on [DATE] with diagnoses to include but not limited to osteopenia (Low bone density), femur fracture, and gait abnormalities. R1's 9/23/25 Quarterly Minimum Data Set (MDS) showed moderate cognitive impairment with a Brief Interview for Mental Status (BIMS) score of 12 out of 15.

The MDS showed R1 had Range of Motion (ROM) limitations, both upper and lower, to one side of her body.

The MDS showed she used a wheelchair for mobility. R1's MDS showed she did not walk. R1's 9/22/25 Progress Note from 2:00 AM showed R1 fell out of bed. R1 was assessed by the nurse and there were no injuries. On 10/9/25 at 12:29 PM, V8, Certified Nursing Assistant, stated he found R1 on the floor next to her bed during his 2:00 AM rounds on 9/22/25. V8 stated he notified R1's nurse (V6, Registered Nurse, RN) after which, V6 assessed R1. V8 stated following V6's assessment, himself, V6, and another nurse put R1 back to bed. V8 stated he picked up R1 by her upper body and the other two nurses picked up R1's lower body and placed her back in bed. On 10/9/25 at 1:41 PM, V9, Licensed Practical Nurse (LPN), stated she assisted R1 back to bed following her fall. V9 stated herself, V8, and V6 lifted R1 without a lift and placed her back in bed. On 10/10/25 at 8:15 AM, V6, RN, stated after R1's fall herself, V9, and V8 placed R1 on a blanket and used the blanket as a sling to lift R1 and place her back in bed. V6 stated a mechanical lift was not used to transfer R1 back in bed. On 10/20/25 at 8:48 AM, V2, Director of Nursing, stated after a fall, residents should be lifted off the ground with a mechanical lift. V2 stated this is to prevent resident injury. V2 stated bedding is not an approved lifting device and is not rated for resident transfer. V2 stated it would be possible for the staff to lose their grip on the bedding and drop the resident.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in FREEPORT, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from MANOR COURT OF FREEPORT or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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