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Complaint Investigation

Arc At Hickory Point

October 14, 2025 · Forsyth, IL · 565 West Marion Avenue
Citations 2
CMS Rating 1/5
Beds 64
Provider ID 146148
Healthcare Facility
Arc At Hickory Point
Forsyth, IL  ·  View full profile →
Inspection Summary

ARC AT HICKORY POINT in FORSYTH, IL — inspection on October 14, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0686
Quality of Life and Care Deficiencies
Actual Harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to identify and report an alteration in skin integrity to prevent a pressure ulcer for one (R1) of four residents reviewed for quality of care.

This failure resulted in R1 developing a Stage 2 pressure ulcer to the middle of R1's tailbone.Findings include:The facility's Skin Condition Assessment & Monitoring - Pressure and Non-Pressure Policy, dated 04/2025, documents that the purpose of the policy is to establish guidelines for assessing, monitoring, and documenting the presence of skin breakdown, pressure injuries, and other non-pressure skin conditions, and ensuring interventions are implemented.R1's Care Plan, initiated on 05/22/2019, documents that R1 is at risk for developing pressure ulcers and other impairments to skin integrity related to decreased mobility, pain, and weakness.

This Care Plan includes an intervention dated 05/23/2019 for monitoring, reminding, and assisting to turn/reposition R1 at least every two hours, more often as needed or requested, and to notify R1's nurse immediately of any new areas of skin breakdown noted during bathing or daily care.R1's CNA (Certified Nurse Assistant) Skin Attention Form (completed by CNA during resident bath) from 09/01/2025 through 10/01/2025 does not document any skin issues.R1's Comprehensive Incident Fall assessment dated [DATE] documents a skin tear on R1's tailbone measuring 4.2 centimeters (cm) by 3.1 cm.R1's Hospice Plan of Care Update Report dated 10/04/2025 documents that R1 had a pressure ulcer/pressure injury to the tailbone area.On 10/09/2025 at 9:52 AM, V14, Assistant Director of Nursing (ADON), stated she was not aware that R1 had a sore on her tailbone until it was found the morning of R1's fall on 09/27/2025, and that the area on R1's tailbone did not have the appearance of a skin tear.On 10/09/2025 at 12:36 PM, V5, Licensed Practical Nurse (LPN), stated the CNAs are responsible for checking on residents every two hours and repositioning them.

She stated R1 preferred to be up in her geriatric chair and that she sits in it most of the day.

She also stated that she did not know how one would be expected to reposition a resident who sits in a geriatric chair.On 10/09/2025 at 1:51 PM, V23, Registered Nurse (RN - Hospice), stated that during R1's initial Hospice assessment on 10/04/2025, she discovered a pressure ulcer on R1's tailbone area that was the size of an egg, 0.1 cm in depth, deeper than skin, and pale in color.R1's Wound Care visit report dated 10/07/2025 documents that R1 had a Stage 2 pressure ulcer in the middle of R1's tailbone measuring 6.5 cm by 5.5 cm by 0.1 cm in depth.On 10/09/2025 at 2:39 PM, V24, Doctor of Nursing Practice (DNP - Wound Care), stated he saw R1 on 10/07/2025 and that the area on R1's tailbone was a pressure ulcer, not a skin tear. By the appearance of the wound, it had developed three to four weeks prior and was not caused by R1's fall on 09/27/2025.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/14/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Arc at Hickory Point

565 West Marion Avenue Forsyth, IL 62535

SUMMARY STATEMENT OF DEFICIENCIES

Federal health inspectors cited ARC AT HICKORY POINT in FORSYTH, IL for a deficiency under regulatory tag F-F0689 during a complaint investigation conducted on 2025-10-14.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 2 deficiencies cited during this inspection of ARC AT HICKORY POINT.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-15.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in FORSYTH, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from ARC AT HICKORY POINT or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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