Loft Rehabilitation & Nursing

she get up from her wheelchair and sit in her reclining chair. (R1) said that she tried to tell (V3 and V4) that due to her physical limitations from osteoarthritis and osteoporosis, she was not physically capable of getting up from her wheelchair and getting into her recliner. [R1] said that (V3 and V4) started yelling at her and telling her she was being uncooperative and started getting very angry at her. [R1] said that was when (V3 and V4) grabbed her under her arms, squeezed her, and then forcefully threw her down in her recliner. [R1] said she told (V3 and V4) to stop being so forceful with her and told (V3 and V4) that they hurt her. [R1] said after (V3 and V4) got her in the chair, they left and she never saw anyone else throughout the day until [V5] came in to check on her at the start of 2nd shift. I [V7] asked [R1] if I [V7] could take pictures of her bruises that were caused by the earlier incident with (V3 and V4). [R1] told me I [V7] could take pictures.

Those pictures have been attached to this report. I [V7] then asked [R1] what she would like to see happen with this incident that was reported. [R1] said that [R1] does not want to have [V4] or [V3] as her CNAs anymore and requested that they [V3 and V4] stay away from her [R1]. [R1] further said that she did not want [V4] and [V3] to get in trouble with the Police, but she would be okay if they got suspended or removed from their position at [the facility] so they are not able to hurt anyone else.

After general conversation with [R1], I [V7] asked [R1] again before I [V7] left [R1's] room if [R1] wanted to file charges against the CNA's and [R1] said no and just wanted them disciplined through [the facility]. I advised [R1] that I would be doing a report and sending the report to the [State] Department of Public Health, as would [V2] after [V2's] report is completed, so that [State Agency] could investigate this incident. R1's Skin check document, dated 10/29/25, at 6:21 p.m., document R1's New Skin Issue in-house acquired bruises: Right front axilla 3 centimeters/cm by 3 cm; Left front axilla 4 cm by 4 cm; Left upper outer arm 3 cm by 3 cm; Right upper outer arm (no measurement); Left front axilla 3 cm by 3 cm; Left front axilla 3 cm by 3 cm; and Left front axilla 1 cm by 1 cm. On 10/31/25, at 1:25 p.m., R1 was observed to have bruising on R1's upper inner arms and right forearm.

Bruising is the shape of the pads of a person's fingers, purplish in color.

When advised about the reason for the State Agency visit, R1 stated I did not want it to go this far; I just don't want (V3 and V4) taking care of me again. R1 also stated, They (V3 and V4) tried to physically put me in bed, grabbed around [R1 put her hands around her upper arms] and I yelled ouch and they threw me in bed. On 10/31/25, at 10:50 a.m., V2 confirmed the investigation, into the abuse allegation, is on-going, however, the plan is termination [of V3 and V4].On 11/4/25, at 10:05 a.m., V2 confirmed due to the completed facility investigation, V3 and V4 are being terminated.On 11/4/25, at 10:24 a.m. and 10:34 a.m., V3 and V4, respectively, both confirmed: providing cares to R1 on 10/29/25 during day shift and being suspended due to R1's abuse allegation.

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