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Complaint Investigation

Hope Creek Nursing & Rehab

February 22, 2026 · East Moline, IL · 4343 Kennedy Drive
Citations 1
CMS Rating 1/5
Beds 245
Provider ID 145269
Healthcare Facility
Hope Creek Nursing & Rehab
East Moline, IL  ·  View full profile →
Inspection Summary

HOPE CREEK NURSING & REHAB in EAST MOLINE, IL — inspection on February 22, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0686
Quality of Life and Care Deficiencies

mattress, heel protector boots. If she is bed bound, I don't think it would hurt her to wear hell

The facility's policy and procedure dated 5/20/23 showed, Guidelines for Preventative Skin Care.

Guideline: It is the intent of the facility to provide residents with preventative skin care. to keep them clean, comfortable, well groomed and free from pressure sores.

All residents will be provided a preventative pressure reducing mattress.

Further, residents will have the results of their Braden Scale scores and Weekly Skin Assessments used as an indicator as to their specific Preventative Skin Care needs.

Equipment: . 4) Heels Up or specialty order therapeutic boots.

Procedure: Positioning pillows and/or specialty devices may be used between two skin surfaces or to slightly elevate bony prominences/pressure areas off of the mattress.

Offloading must be provided as indicated to provide pressure relief.

Heels Up or specialty ordered therapeutic boots may be used to protect heels on those residents identified as being high risk for potential skin breakdown. NOTE: Should a caregiver notice any alteration in a resident's skin to include a scratch, skin tear, bruise or discolorations, redness, rash, any broken skin or any other unusual observation will be reported immediately to the Charge Nurse for assessment and appropriate follow up.

  • On 2/22/26 at 11:13 AM, V6 (Wound Care Nurse) was at R4's bedside providing wound care to an
  • unstageable wound to his coccyx. R4 was on an air mattress that was set to firm. R4 had a pressure relief cushion in his wheelchair that was flattened and torn with the foam inside coming out. V6 confirmed the cushion was worn and stated she would replace it. V6 stated the cushion was for pressure relief. V6 was asked to check R4's mattress and she stated it was set too high; it was set on firm and should be set to his weight. V6 asked R4 if he liked his mattress hard or wanted it soft and he seemed confused by what she was asking.

On 2/22/26 at 1:00 PM, V2 Director of Nursing - DON stated if a resident has a pressure ulcer they will put a low air loss mattress, have a cushion to their wheelchair, and they may have boots to offload heels.

The low air loss mattresses go off the resident's weight. V2 stated the cushions for pressure relief are checked by the wound nurse The Weekly Wound Evaluation dated 2/16/26 for R4 showed an unstageable pressure injury to his sacrum; 5 cm x 2.8 cm x 0.1 cm; moderate serousanguinous drainage present with a strong odor.

Education was provided on the importance of off loading, verbalized understanding.

Wound location changed from right buttocks to sacrum due to wound exacerbation.

Low air loss mattress ordered.

The Weight Documentation dated 2/9/26 for R4 showed a weight of 197 pounds.

The Care Plan dated 1/19/26 for R4 showed the resident admitted with a pressure ulcer of the right buttock related to immobility.

The care plan did not show pressure ulcer preventative measures/pressure ulcer relieving devices in place.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in EAST MOLINE, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from HOPE CREEK NURSING & REHAB or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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