Complaint Investigation

Rivaya Care Of Des Plaines

November 25, 2025 · Des Plaines, IL · 9300 Ballard Road

Citations 1

CMS Rating 1/5

Beds 231

Provider ID 145334

Healthcare Facility

Rivaya Care Of Des Plaines

Des Plaines, IL · View full profile →

Inspection Summary

RIVAYA CARE OF DES PLAINES in DES PLAINES, IL — inspection on November 25, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0921

Environmental Deficiencies

Potential for More Than Minimal Harm

Federal health inspectors cited RIVAYA CARE OF DES PLAINES in DES PLAINES, IL for a deficiency under regulatory tag F-F0921 during a complaint investigation conducted on 2025-11-25.

Category: Environmental Deficiencies

The facility was found deficient in the following area: Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-12-04.

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in DES PLAINES, IL, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from RIVAYA CARE OF DES PLAINES or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

Rivaya Care Of Des Plaines

Inspection Findings

Frequently Asked Questions

More Reports