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Complaint Investigation

Elevate Care Des Plaines

February 25, 2026 · Des Plaines, IL · 1660 Oakton Place
Citations 2
CMS Rating 2/5
Beds 275
Provider ID 145626
Healthcare Facility
Elevate Care Des Plaines
Des Plaines, IL  ·  View full profile →
Inspection Summary

Elevate Care Des Plaines in DES PLAINES, IL — inspection on February 25, 2026.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0695
Quality of Life and Care Deficiencies

AM because the paramedics came around 10:30 PM and they were questioning us, and we said that

outlets to the generator.

The power came back around 1:15 -1:45 AM before I go home.Facility's

Generator reads in part (but not limited to): Should battery on ventilator not continue operating when unplugged from electrical outlet, manual ventilation should be initiated via Ambu-bag located at each resident bedside.

Ambu-bag should be connected to oxygen source liquid gas E-tank immediately.

Nursing staff will continually assess residents during this period to assure their physical and emotional wellbeing.

Respiratory staff will continually assess residents during this period to assure respiratory percentage and levels remain safe. As of [DATE] at 4:18PM V1 and V4 were not able to provide documented evidence that manual ventilation was initiated for R1 or the other ventilator-dependent residents once staff realized the red outlets were non-functional.V1 on [DATE] at 3:00PM stated R1 was removed from the facility on [DATE] and taken to the local hospital via ambulance.

The hospital admission records shows R1 was admitted minutes prior to power restoration at the facility, after being in the facility since the power failed without documented evidence of respiratory monitoring or nursing interventionsXXX[DATE] R1's clinical laboratory tests upon admission to hospital from the facility showed elevated lactic acid levels (3.6 mmol/L) normal lab values levels are 0.5-2.2mmol/L.

Elevated lactic acid levels in a clinical setting can be a medical marker used to identify tissue hypoxia and metabolic stress sustained during periods of respiratory compromise.

Lactic acid is a byproduct of anaerobic metabolism that occurs when cells are deprived of oxygen. (retrieved from American Association of Respiratory care https://www.aarc.org/ 02/26)R1 expired in the hospital on [DATE] due to Chronic Respiratory Failure and Chronic Obstructive Pulmonary Disease as list on the death certificate.

145626 02/25/2026

Elevate Care Des Plaines 1660 Oakton Place Des Plaines, IL 60018

actions, V8 said, I couldn't document at that time because there was no computer power and when I

had to balance yourself. I focused mostly on (R1).V7 on 2/9/2026 at 2:55 PM: confirmed the unit was

residents during the power outage. the nurse on duty at the time of the outage said, The outage started approximately at 9-9:30 (PM). I was there until 2 AM because the paramedics came around 10:30 PM and they asked us if we have a ventilator unit.

Meanwhile we attached ventilators to the red emergency outlets. V7 could not verify if there was any power coming from the emergency outlets, V7 said, no all the lights went out, so I called V6 respiratory therapist and told her the light is not coming and everything is dark. We noticed everything is dark on the ventilator and so the RT told me to bring oxygen cylinders. I did 4 or 5 patients, and I put in plugs into emergency outlets to the generator.

There was still no power and it was dark.

The power came back around 1:15 -1:45 AM before I go home.On 2/11/26: A review of personnel files found that V8 (RN) lacked a documented competency evaluation for ventilator management or emergency respiratory procedures (Ambu-bagging).As of 2/11/26, V8's personnel file lacked a documented competency evaluation for management or emergency respiratory procedures (ambu-bagging)V13 on 2/11/2026 at 1:46 PM identified herself as being one of the nurses working on the eastern side of the ventilator floor and stated regarding where the backup batteries were stored for the ventilators in case of a power failure, V13 stated, I'm sorry, I don't know where they are, nobody told me.V14 on 2/11/2026 at 2:16 PM stated the other nurse on the ventilator floor was asked about the backup batteries for ventilators and stated, I also did not know where to find any backup batteries or where any were stored in case of ventilator battery failure.Facility's undated policy titled, Emergency Operations Plan- Loss of Electrical Power, with a Generator reads in part: Objective: Facility will assure that residents remain safe and comfortable in the unlikely event of a full power outage.

Facility is equipped with an emergency generator set which will provide a minimum of 200 hours of emergency power prior to refueling.

Procedure: Facility will prepare for a loss of electrical power, with a generator as follows: Upon loss of electrical power, Administrator will determine the likely time of power restoration by contacting Electric Utility Company.

Administrator will contact CHUG to begin process of determining bed availability within the immediate area, should evacuation be needed.

Nursing Functions: Non-ambulatory residents will remain on their units under close supervision.

Nursing staff will ensure that all medical equipment and low air loss beds are energized by utilizing red emergency power plugs throughout the facility.

Nursing staff will continually assess residents during this period to assure their physical and emotional wellbeing.

Respiratory Functions: Non-ambulatory residents will remain on their units under close supervision by the respiratory therapist.

Respiratory staff will ensure that all medical equipment and low air loss beds are energized by utilizing red emergency power plugs throughout the facility.

Respiratory staff will continuously assess residents during this period to assure respiratory percentage and levels remain safe.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in DES PLAINES, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Elevate Care Des Plaines or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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