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Complaint Investigation

La Bella Of Danville

May 26, 2026 · Danville, IL · 1701 North Bowman
Citations 4
CMS Rating 1/5
Beds 200
Provider ID 145753
Healthcare Facility
La Bella Of Danville
Danville, IL  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

LA BELLA OF DANVILLE in DANVILLE, IL — inspection on May 26, 2026.

Found 4 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0569
Resident Rights Deficiencies

following discharge for one of three residents (R4) reviewed for billing in a sample list of 18.

Findings

Office Manager (BOM) is responsible for ensuring resident fund accounts are reconciled on a quarterly basis and statements will be provided in writing to the resident/resident's representative within 30 days after the end of the quarter. On 5/20/26 at 10:00 AM V28, R4's Family, stated the facility has at least two of R4's Social Security monthly benefits that were remitted following R4's discharge, first to the hospital and then to another skilled nursing facility, and the subsequent nursing facility has billed R4's estate. R4's census documents, stop billing on 10/20/25.

This census and R4's electronic medical record profile documents Medicaid as R4's payor source.R4's Nursing Notes document R4 transferred to the hospital on [DATE] and on 10/27/25. V28 notified the facility of R4's transfer to another long-term care facility following hospitalization. R4's [NAME] Statements dated 12/20/25, 1/20/26, and 2/20/26 document a credit of $2120 after two payments of $1060 were made in November and December 2025.The Check Request Form dated 5/20/26 documents a request for a check in the amount of $2120 with payee as the long-term care facility that R4 resided in following hospitalization.

This form documents the refund was for R4's November and December 2025 Social Security Administration Direct Deposit after R4 discharged on 10/20/25 while residing at another long-term care facility. R4's Resident Statement dated 3/2/26-5/1/26 documents a balance of $120.22 as of 5/1/26.

There is no documentation that steps were taken to transfer this balance to V28 or R4's estate. On 5/26/26 at 9:53 AM V16 BOM reviewed R4's billing statements and trust fund statement. V16 stated R4's billing statement showed a credit balance of $2120 due to receiving two months of social security payments after R4 discharged from the facility. V16 stated V16 tries to catch this sooner and sends a check request form to the corporate office for reimbursement to the resident's family or to the facility the resident resides in. V16 confirmed R4 has an active trust fund balance. On 5/26/26 at 10:15 AM V16 stated R4 went to the hospital on [DATE] and V16 found out about a month and half later that R4 transferred to another long-term care facility. V16 confirmed R4's check request was submitted on 5/20/26, there were no prior check request forms submitted, and this would not be considered timely. V16 stated V16 tries to keep track of resident trust fund balances and sends the balance to the resident's current long-term care facility right away or if the resident dies, then the trust fund balance goes to the resident's Power of Attorney or advocate of estate. V16 confirmed V16 has not taken steps to release R4's remaining trust fund account balance to V28 or R4's estate.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

145753 05/26/2026

LA Bella of Danville 1701 North Bowman Danville, IL 61832

for further evaluation of it.

had not yet been evaluated. It also documents there was no prior imaging done and plan to order a

On 5/19/2026 at 12:55PM V21 (Transportation Manager) stated V21 recalls sending two referrals for R13.

The first one was sent and then V21 heard no response back, so V21 contacted them (local breast cancer center) and they said there was a prior authorization issue. V21 got it resolved and sent it again but did not hear back, so V21 called and they said they did not receive the referral so V21 sent them the referral again.

On 5/19/2026 at approximately 1:07PM V2 (Director of Nursing) stated if there is a STAT order for imaging, they (the facility) try to get them (the residents) an appointment as soon as possible. If the facility is unable to get the residents in soon, then they will send the resident to the emergency room, but if the emergency room does not provide the type of test/imaging ordered, they will just keep trying to obtain the appointment. V2 confirmed there is no follow-up in regard to R13's referral documented in R13's electronic medical record. V2 stated V2 would not have any documentation of physician notification of delay of appointment scheduling for R13. V2 stated the provider is updated on any referral/appointment delays daily in morning meeting at which V21 (Transportation Manager) is present.

On 5/20/2026 at 10:00 AM, V2 (Director of Nursing) stated the facility does not have a policy regarding physician's orders.

  • R4's Minimum Data Set, dated [DATE] documents R4 as moderately cognitively impaired.
  • R4's progress note dated 10/20/25 at 10:43AM documents R4 experienced an unwitnessed fall.

There were no injuries documented at that time. No neurological checks were initiated. R4's progress note dated 10/20/25 at 9:46PM documents R4 was found on the floor again. R4's temperature was documented as 101.6 degrees Fahrenheit. R4's family was notified of both falls.

R4's Progress notes dated 10/20/26 at 10:24 PM documents R4's family member came to the facility and found R4 to be warm to touch and R4's speech was not clear. R4 was sent to the hospital at family member's request.

R4's hospital note dated 10/20/25 documents R4 was admitted to the hospital with diagnoses of Urinary Tract Infection with Sepsis.

On 5/18/26 at 11:00AM V1, Administrator and V2, Director of Nursing verified R4 should have had neuro checks following 10:43 AM fall and their expectation would be increased monitoring after a fall.

V1 verified the responsible party should have been called after the first fall.

145753 05/26/2026

LA Bella of Danville 1701 North Bowman Danville, IL 61832

were no injuries documented at that time. No neurological checks were initiated. R4's progress note

Progress notes dated 10/20/26 at 10:24 PM documents R4's family member came to the facility and

hospital at family member's request.

R4's hospital note dated 10/20/25 documents R4 was admitted to the hospital with diagnoses of Urinary Tract Infection with Sepsis.

On 5/18/26 at 11:00AM V1, Administrator and V2, Director of Nursing verified R4 should have had neuro checks following 10:43 AM fall and their expectation would be increased monitoring after a fall.

V1 verified the responsible party should have been called after the first fall.

145753 05/26/2026

LA Bella of Danville 1701 North Bowman Danville, IL 61832

During this time dietary staff was not observed checking food holding temperatures.Facility Week at a Glance Menu dated Week 3 lists lunch meal for 5/12/26 as Ranch Baked Chicken with potato wedges, buttered carrots, dinner roll, and mixed fruit dump cake.On 5/12/26 at 12:42PM R14 was in bed with a lunch tray untouched on bedside table. R14 stated R14 did not like the taste of the food and it was cold when it was placed on R14's bedside table. R14 stated R14 generally likes the flavor of the food but it's always cold so R14 can't eat it, the eggs taste like they came straight out of the fridge.On 5/13/26 at 11:33AM, test tray was plated on a regular plate with cover.

The plate was placed on a serving tray. No warming element was observed to be used.

Food temperatures were taken after the last hall tray was served to R14 at 12:05PM.

The hamburger meat temped at 115 degrees Fahrenheit (F).

Pasta noodles temped at 97.5 degrees F., Peas at 96 degrees F, and pineapple at 50 degrees F.

Hamburger was not palatable, pasta noodles were cold and slimy, peas did not have butter taste as listed on menu and pineapple chunks were hard and not chewable.

Aroma of the meal was not appetizing.Facility Week at a Glance Menu dated Week 3 lists the breakfast meal for 5/13/26 as choice of cereal, bacon, and cinnamon toast, and lunch meal for 5/13/26 as Hamburger Stroganoff, Buttered Peas, Pineapple, and Beverage.Kitchen Food Temp Log documented several meals that were not temped at cook time, hold time, and service time.

Food is served from a steam table. 5/12/26 Lunch service temperatures (temps) were documented as follows: Meat 180 degrees F, Starch 185 degrees F, and Vegetable 180 degrees F.

This Log does not document a temperature for cold food items. 5/13/26 breakfast meal has no food temperatures documented. 5/13/26 Lunch service temps were documented as follows: Meat 185 degrees F, Starch 180 degrees F, and Vegetable 175 degrees F.

The log does not document temperature for cold food items.On 5/13/26 at 2:15PM V12, Assistant Dietary Manager stated that V12 has only had one complaint made to V12 about the food and that complainant was R1.

The complaint was that the kitchen staff doesn't know how to cook. V12 stated that R1 often orders R1's own meals in. V12 stated all meals are served from the steam table and confirmed the kitchen food temp log had several missing cooked temperatures and holding temperatures.On 5/13/26 at 3:33PM, V2, Director of Nursing, confirmed the hall trays do not have any element to keep food warm, and trays are passed on an open shelf cart.Facility Policy entitled Food Preparation and Service dated 11/2022 documents food temperatures need to be taken to ensure cooked food is not in the danger zone of above 41 degrees F and below 135 degrees F where the potential for food borne illness growth occurs rapidly which includes potentially hazardous foods as meats, poultry, eggs, yogurt, cottage cheese and milk.

Policy also documents proper hot and cold temperatures are maintained during food distribution and service, and all foods held in danger zone are discarded after 4 hours.

All foods held in steam tables are to be monitored throughout meal service by dietary staff.The facility's Midnight Census Report dated 5/12/26 documents 150 residents reside in the facility.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in DANVILLE, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from LA BELLA OF DANVILLE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.