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Complaint Investigation

City View Multicare Center

October 28, 2025 · Cicero, IL · 5825 West Cermak Road
Citations 2
Beds 485
Provider ID 145850
Healthcare Facility
City View Multicare Center
Cicero, IL  ·  View full profile →
Inspection Summary

CITY VIEW MULTICARE CENTER in CICERO, IL — inspection on October 28, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0657
Resident Assessment and Care Planning Deficiencies
Potential for More Than Minimal Harm

notes the purpose is to ensure that in the event a fall occurs, additional interventions will be implemented to prevent another fall from occurring.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/28/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

City View Multicare Center

5825 West Cermak Road Cicero, IL 60804

SUMMARY STATEMENT OF DEFICIENCIES

on the eighth-floor nursing unit, as they are all independent. V6 denied going into dining room to assist after informed R1 was on the floor or afterwards.On 10/20/25 at 11:00 AM, V7 (Nurse Supervisor) stated V7 spoke with R1 and R1's family member regarding the incident. V7 stated R1 took another resident's coffee, not sure which resident it was.

The other resident swung at R1 and R1 fell. V7 stated he does not recall any further details, but his note dated 9/20 is an accurate account of incident.R1's medical record, dated 9/20/25 at 9:13 PM, V7 (Nurse Supervisor) noted V7 was made aware R1's family member requested a call back from supervisor as regards to R1's welfare. V7 returned call to R1's family member and updated family member on R1's condition. V7 assured R1's family member tan x-ray of the right arm will be done due to pain, while R1 was receiving pain medication to relieve the pain pending the outcome of the x-ray. V7 also explained to R1's family member R1 confirmed to V7 that R1 took and spilled peers coffee, who in turn swung back at R1, leading to a fall. On 10/22/25 at 2:00 PM, V8, CNA (Certified Nurse Aide) stated she worked 9/19 day shift and evening shift, but denied working on the eighth-floor nursing unit where R1 resided.

The facility's staffing assignment sheet, dated 9/19/25, notes V8 assigned to work on the eighth-floor nursing unit day shift and evening shift. It also notes V8 documented her initials next to her name.On 10/23/25 at 10:08 AM, V9, LPN (Licensed Practical Nurse) stated she worked a double shift from 9/20 at 11:00 PM until 9/21 at 3:00 PM and was assigned to provide care for R1. V9 stated R1 did complain of pain to right arm. V9 stated she received report that R1 fell and R1 had swelling to right arm as a result.

R1 was receiving pain medication. V9 stated the x-ray results were known on 9/21 in the morning. V9 stated the x-ray showed fracture. R1 also had discoloration to his right eye. R1 exhibits periods of anxiety in which R1 paces on the nursing unit. R1 paces daily.

The facility's fall prevention and management program policy, dated 8/3/2017, notes the purpose is to ensure that in the event a fall occurs, additional interventions will be implemented to prevent another fall from occurring.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CICERO, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CITY VIEW MULTICARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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