Complaint Investigation

Alden Town Manor Rehab & Hcc

September 4, 2025 · Cicero, IL · 6120 West Ogden

Citations 1

CMS Rating 2/5

Beds 249

Provider ID 145736

Healthcare Facility

Alden Town Manor Rehab & Hcc

Cicero, IL · View full profile →

Inspection Summary

ALDEN TOWN MANOR REHAB & HCC in CICERO, IL — inspection on September 4, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0770

Administration Deficiencies

Potential for More Than Minimal Harm

08/04/2025 and 08/11/2025 due to V6's (LPN) mistake while placing lab order.On 08/28/2025 at 12:03 PM V15 (Assistant Director of Nursing) said, I was called by infectious disease clinic to be made aware of R1's missing labs.

The clinic staff appeared to be upset and was demanding R1's labs be drawn and sent to the clinic weekly. I explained that I wasn't aware of the order, but I will try to resolve it as soon as I can.

The clinic staff proceeded to hang up on me. I gathered all available lab results and sent it to the clinic, I gave them a call; however, I didn't get a response. I tried again and I was able to speak to the clinic staff and confirmed that the clinic received available blood work results; however, did not get further directions.Per record review, R1's discharge order dated 07/18/2025 reads in part, Please draw weekly labs: CBC w DIFF, BUN, Creatinine, and LFT's, Fax results weekly to xxx-xxx-xxxx.Per record review, R1's laboratory service reports show collection dates on 07/21/2025, 07/28/2025, 08/16/2025, and 08/25/2025.

Per R1's hospital readmission order dated 07/18/2025, laboratory services should have been provided on weekly basis and were not done on 08/04/2025, 08/11/2025, and 08/18/2025.The facility Job Description: Staff Nurse (Registered Nurse/License Practical Nurse) reads in part, Arrange for diagnostic and therapeutic services, as ordered by the physician; obtain sputum, urine, and other lab tests as ordered.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CICERO, IL, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from ALDEN TOWN MANOR REHAB & HCC or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

Alden Town Manor Rehab & Hcc

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