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Complaint Investigation

Arc At Chillicothe

October 14, 2025 · Chillicothe, IL · 1028 Hillcrest Drive
Citations 1
CMS Rating 4/5
Beds 106
Provider ID 145058
Healthcare Facility
Arc At Chillicothe
Chillicothe, IL  ·  View full profile →
Inspection Summary

ARC AT CHILLICOTHE in CHILLICOTHE, IL — inspection on October 14, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0689
Quality of Life and Care Deficiencies
Potential for More Than Minimal Harm

Based on record review and interview the facility failed to ensure the resident's environment was free of hazards to prevent falls for one of three residents (R1) reviewed for accidents in the sample of five.Findings include:R1's Progress Notes dated 8/16/25 at 12:29 PM and signed by V5 (RN/Registered Nurse) documents, Per (V6/CNA/Certified Nursing Assistant), (V6) tripped in (R1's) room on the air mattress cord and fell, tipping (R1's) wheelchair over. (R1) fell out of her (high back padded wheelchair) and hit her head on the (mechanical lift) machine. (R1) noted to have a small amount of blood present to the right side of (R1's) head.

Area cleansed (and) bleeding stopped. PRN (as needed) Dilaudid and Xanax administered. (V3/R1's Power of Attorney/POA) left voicemail to call facility. On call nurse and hospice notified. (V4/R1's Physician) notified.

Neuro (Neurological) checks initiated.R1's IDT (Inter-Disciplinary Team) Fall Follow-Up Progress Note dated 8/18/25 at 3:06 PM documents, IDT met regarding recent fall (8/16/25). (R1) was tipped out of wheelchair by (CNA/V6).

Root cause: (V6) got wheelchair caught on cord from air mattress and tripped and accidentally tipped wheelchair.

Intervention: Rearrange room for better ease of equipment.On 10/9/25 at 10:02 AM V6 (CNA) stated, On 8/16/5 sometime around noon I was getting (R1) ready. I took (R1) into her room and turned (R1's) chair around.

The cords at the end of the bed were pulled out from under the bed and lying on the floor in front of (R1's) wheelchair. I was just trying to lift the back of (R1's) wheelchair up to get the wheelchair over the cord. I went to push (R1) forward to try to unravel the cord that was wrapped around R1's wheelchair wheel and picked up the back of (R1's) wheelchair.

When I tipped (R1's) wheelchair up, (R1) fell out forward onto the floor. (R1) was sitting up straight and I should have put the back of the wheelchair back to keep (R1) from falling out. (R1) landed on the floor in front of her wheelchair.

The side of (R1's) head was bleeding.On 10/14/25 at 11:00 AM V2 (Director of Nursing) stated V6 should have moved R1's cord out of the way before trying to push R1's wheelchair over the cord to prevent R1 from falling out of the wheelchair. V2 stated V6 should not have lifted the back of R1's wheelchair.The facility's Fall Prevention Program policy dated 10/2024 documents, Purpose: To assure the safety of all residents in the facility, when possible.

The program will include measures which determine the individual needs of each resident by assessing the risk of falls and implementation of appropriate interventions to provide necessary supervision and assistive devices are utilized as necessary.

Programs will monitor the program to assure ongoing effectiveness.

Standards: Fall/safety interventions may include but are not limited to: The resident's environment will be kept of clutter which would affect ambulation and remove hazards.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

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Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CHILLICOTHE, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from ARC AT CHILLICOTHE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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