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Complaint Investigation

Ryze West

Inspection Date: December 1, 2025
Total Violations 1
Facility ID 145661
Location CHICAGO, IL
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Inspection Findings

F-Tag F0688

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0688 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on

interview and record reviews, the facility failed to ensure rehabilitation orders were followed for 1 (Resident R1) out of three residents reviewed rehabilitation services, in a total sample of 3.Findings include: Resident R1's Facesheet documents in part: Resident R1 has a diagnosis of displaced intertrochanteric fracture of right femur. On 11/29/2025, surveyor did not observe any restorative aides assisting residents to walk on second and third floor.On 11/29/2025, at 11:07 AM, V2 (Director of Nursing) stated that she is familiar with Resident R1. V2 stated that she was sent out because she had a high creatinine level. Resident R1 was a hospital contract resident. V2 stated that because Resident R1 was a hospital contract resident, they don't have any insurance. Resident R1 does not have any insurance and physical therapy will not pick her up because she cannot pay for it. V2 stated that instead of physical therapy, restorative picked her up for therapy. V2 stated that while Resident R1 was at the facility she would get 15 minutes a day of restorative therapy. That was all that was covered in her contract from the hospital.

V2 stated that Resident R1 was in a lot of pain so whatever she could tolerate that was what was done for her.V2 presented the restorative order for Resident R1. V2 stated that she cannot find any documentation from restorative aides or CNAs carrying out the order. V2 stated that if it is not documented then it is not done.On 11/29/2025, at 12:15 PM, V4 (Restorative Nurse) stated that Resident R1 was picked up for restorative. V4 stated that any restorative therapy that is done should be documented. If it is not documented, then it is not done.

V4 stated that she has not worked on Resident R1 expect for the initial evaluation. V4 stated that the certified nursing assistants should have worked with Resident R1 during their daily activities of daily living care in order to prevent the decrease of range of motion.On 11/29/2025, at 12:36 AM, V1 (Administrator) stated that she vaguely remembers Resident R1. V1 stated that Resident R1 was only at the facility for a few days. She was supposed to get picked by restorative. V1 stated that Resident R1 had a fall at home and sustained a femoral fracture. V1 stated that the restorative aides or certified nursing assistants are supposed to work with the residents according to the order that has been placed. V1 stated that if there is no documentation then technically the task was not done.Per Resident R1's Face sheet, Resident R1 was admitted on [DATE REDACTED] and discharged on 9/26/2025.Resident R1's physician order sheet documents in part: NURSING REHAB: Active ROM (Range of Motion) to upper and lower extremities

on the left and right side, twenty times, for 15 minutes, five times weekly as tolerated.Reviewed Resident R1's daily task audit report. No documentation of therapy from 09/20 to 09/24.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date

these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

(X6) DATE

FORM CMS-2567 (02/99) Previous Versions Obsolete

Facility ID:

If continuation sheet

Event ID:

📋 Inspection Summary

RYZE WEST in CHICAGO, IL inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CHICAGO, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from RYZE WEST or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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