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Complaint Investigation

Paul House & Health Cr Ctr

March 26, 2026 · Chicago, IL · 3800 North California Avenue
Citations 1
CMS Rating 1/5
Beds 110
Provider ID 145767
Healthcare Facility
Paul House & Health Cr Ctr
Chicago, IL  ·  View full profile →
Inspection Summary

PAUL HOUSE & HEALTH CR CTR in CHICAGO, IL — inspection on March 26, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0686
Quality of Life and Care Deficiencies

resident (R1) with skin breakdown was repositioned every two hours.

This failure has the potential to

including but not limited to: Hemiplegia and Hemiparesis following cerebral infarction, vascular dementia, pressure ulcer of sacral region stage three, frontotemporal neurocognitive disorder and hypertensive heart disease.On 3/23/26 at 3:26 pm, R1 was observed lying in bed on his right side and with the head of the bed elevated.At that time, V10 (R1's Family) stated the following, My brother has been lying on his right side since this morning around 10:00 am. I've been here with him (R1) and waiting on someone to come and help me turn him because he already has a pressure sore.On 3/23/26 at 3:45 pm, V7 (CNA/ Certified Nurse Assistant) stated the following, I'm assigned to R1 today. I've been here since 7:00 am. I believe the last time that I repositioned R1 was at 9:00 am. We have been really busy because we only have three CNAs on the unit (two west) and we usually have four. I cannot reposition him (R1) by myself and I cannot always find someone to help me reposition him. I didn't know that his sister (V10) would help reposition him. He should be repositioned every two hours to prevent pressure ulcers. He has a wound on his heel.On 3/23/26 at 3:50 pm, V6 (LPN/ Licensed Practical Nurse) stated the following, R1 is my patient today. I'm not sure when he (R1) was last turned. V7 (CNA) is the person that repositions R1.On 3/24/26 at 10:00 am, V2 (DON/ Director of Nursing) stated the following, He currently has one wound on the left heel that we are monitoring and trying to heal. It is expected that R1 is turned and repositioned every two hours to maintain his skin integrity. He (R1) is not able to turn himself.R1's Wound Report dated 3/24/26 documents a left heel wound.R1's care plan documents, R1 is at risk for alteration in skin integrity; R1 is at high risk for developing skin breakdown; R1 requires total care with dependent assistance for personal care and mobility; R1 should be repositioned every two hours and as needed.Facility Pressure Injury Prevention policy documents, reposition all residents with or at risk of pressure injuries on an individualized schedule, as determined by the interdisciplinary team.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CHICAGO, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from PAUL HOUSE & HEALTH CR CTR or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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