Elevate Care Chicago North
ELEVATE CARE CHICAGO NORTH in CHICAGO, IL — inspection on April 24, 2026.
Found 3 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
reviewed by the administrator, and it is determined that any allegation of abuse is unsubstantiated.
office immediately by telephone or fax.
Public Health shall be informed that an occurrence of potential
the report of the occurrence, a complete written report of the conclusion of the investigation, including steps the facility has taken in response to the allegation, will be sent to the Department of Public Health.
145484 04/24/2026
Elevate Care Chicago North 2451 West Touhy Avenue Chicago, IL 60645
stated [V45] no longer comes to her room. R5 believed the incident occurred a couple of weeks
On 4/21/26 at 1:18 PM, V1 (Administrator) stated R5's allegation was not reported to IDPH [Illinois
to the floor and staff came to assist her back into bed. V1 stated R5 mentioned kicking, but when V1 asked for clarification. R5 stated there was a pack of diapers on the floor because she was between the window area. V1 stated R5 then stated V45 kicked the diaper pack to the side. V1 stated nothing was mentioned about V45 kicking R5. V1 denied a police report was done. V1 stated per facility's abuse prevention policy, if a staff member had kicked a resident, V1 would report the allegation to IDPH, investigate it, and suspend the staff member pending the investigation to protect all residents.
V1 stated V45 was not suspended because the allegation was not substantiated. V1 stated R5 had a care plan related to making false allegations and described her as drug seeking. V1 stated the facility's abuse policy is that abuse allegations must be reported immediately. V1 stated an initial report is completed within two hours, followed by a thorough investigation that includes interviews with staff and residents. V1 stated the final report is completed within five days. V1 stated he is the abuse coordinator and expects staff to report allegations to him immediately. V1 stated abuse in-service training is completed at least quarterly, as well as web-based and skills training.
On 4/22/26 at 9:25 AM, a phone interview was conducted with V44 (Certified Nursing Assistant/CNA). V44 stated he was the CNA assigned for R5 at the time of the incident, but does not remember the exact date. V44 stated it was at the beginning of April. V44 stated between 1:00 AM to 2:00 AM, R5 was heard screaming for help and V44 observed R5 on the floor. V44 stated he notified V45 and two other CNAs. V44 stated they responded together and assisted R5. V44 stated he was present the entire time with V45 and stated V45 did not kick R5. V44 stated hours later, R5 claimed she had been kicked by V45, but V44 stated this did not occur. V44 stated the first time he became aware of R5's allegation was around 5:30 AM. V44 stated he went to R5's room to ensure she was okay and R5 stated she was calling the police and claimed V45 had kicked her. V44 stated he informed V45 of R5's allegation. V44 stated he later spoke with V1 after his shift, possibly around 8:00 AM. V44 stated V1 contacted him because police involvement had been mentioned by R5 and wanted to know what happened. V44 stated V1 said R5 reported that V45 had kicked her. V44 stated he explained the events as previously described to V1. V44 stated V1 called him again the previous day to ask whether anything in his statement had changed or whether he had additional information.
On 4/22/26 at 9:56 AM, a phone interview was conducted with V45 (Licensed Practical Nurse). V45 stated she cared for R5 on the night the resident was found on the floor after stating she had fallen.
V45 did not remember the exact date but believed it was at the beginning of April. V45 stated she was working with three other staff members that night [V44 and V46 (CNA)]. V45 stated she went home after the shift and did not receive any report about R5's abuse allegation. V45 stated the following day, [V1] called and told her that R5 reported [V45] had kicked her. V45 stated V1 reviewed the camera footage. V45 stated the incident happened around 1:00 AM and R5 was having behaviors. V45 stated a second incident occurred around 5:00 AM when staff again found R5 on the floor. V45 stated she was not told about the kicking allegation until the following day when V1 called V45. V45 denied ever kicking R5.
145484 04/24/2026
Elevate Care Chicago North 2451 West Touhy Avenue Chicago, IL 60645
residents reviewed for medication administration.Findings Include:R5's clinical records show an
Solution 100 UNIT/ML (Insulin Lispro) Inject 12 unit subcutaneously one time only for DM [Diabetes Mellitus] for 1 Day. R5's progress notes dated 4/21/26 at 12:09 PM reads in part: [R5] blood sugar was checked-460, [V74] notified, ordered to give one time dose of 12 unit of insulin lispro. R5's care plan documents in part: (Date initiated 10/29/25) R5 has Diabetes Mellitus, on insulin.
Diabetes medication as ordered by doctor.On 4/21/26 at 11:51 AM, a medication administration observation was conducted with V15 (Licensed Practical Nurse). V15 obtained R5's blood glucose reading of 460 and contacted V74 (Nurse Practitioner), who ordered Lispro insulin 12 units. At 12:05 PM, V15 prepared the insulin and presented it to V72 (Assistant Director of Nursing) for verification. V15 also showed the syringe to the surveyor.
There were 13 units of insulin in the syringe. V15 then entered R5's room and was about to administer the insulin to R5. V15 and V72 were asked to recheck the dose in the syringe. V72 re-verified the syringe and removed 1 unit of insulin, correcting the dose to the ordered 12 units.On 4/21/26 at 2:05 PM, V2 (Director of Nursing) V2 stated insulin is a significant medication because it can cause adverse reactions. V2 stated if insulin is given improperly, the resident may become hypoglycemic or hyperglycemic. V2 stated hypoglycemia means a low blood sugar level from the resident's baseline. V2 emphasized the importance of following physician orders when administering medication to prevent adverse reactions. V2 stated after medication administration, the nurse documents in the MAR (Medication Administration Record) that the medication was given.The facility's INJECTABLE MEDICATION ADMINISTRATION policy reads: To administer medications via subcutaneous, intradermal and intramuscular routes in a safe, accurate, and effective manner.
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.