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Complaint Investigation

Elevate Care Chicago North

January 30, 2026 · Chicago, IL · 2451 West Touhy Avenue
Citations 1
CMS Rating 1/5
Beds 312
Provider ID 145484
Healthcare Facility
Elevate Care Chicago North
Chicago, IL  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

ELEVATE CARE CHICAGO NORTH in CHICAGO, IL — inspection on January 30, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0684
Quality of Life and Care Deficiencies

out of three residents reviewed for wound treatment.

Findings Include: R1's Electronic Health

Mental Status shows she is severely impaired.

She has diagnoses not limited to chronic respiratory failure with hypoxia, encounter for attention to tracheostomy, dysphagia oropharyngeal phase, encephalopathy, dysphagia following cerebral infarction, aphonia, and dependence on supplemental oxygen.On 1/29/26 at 10:34 AM, R1 was supine in bed, non-verbal, and she was unable to respond to interview. On 1/29/26 at 3:06 PM, V7 (Wound Care Coordinator) stated he cannot recall if anyone told him about R1's left gluteal small skin alteration on 1/23/26 until 1/27/26 when he called the doctor for a treatment order. He also stated he realizes there was a delay of treatment, which could potentially worsen R1's wound. On 1/29/26 at 2:47 PM, via telephone, V11 (Licensed Practical Nurse/LPN) stated an unidentified Certified Nursing Assistant/CNA reported to her on 1/23/26 that R1 has small superficial skin alteration on her buttocks.

She reported to the wound team, but she did not document the intervention anywhere in R1's medical record, V11 stated she knows if it is not documented that it means it was not done. On 1/29/26 at 2:50 PM, V2 (Director of Nursing/DON) stated she has been in the facility since June 2025, and it is her expectation that nurses would provide nursing interventions timely to prevent further tissue breakdown.

She also stated R1's wound on her buttock is very small even though the treatment was not started until after three days. R1's Physician Order Sheet/POS active order as of 1/29/26 shows wound care, left gluteal cleanse with normal saline, apply zinc oxide paste, cover with silicone bordered foam every day and as needed (PRN) every shift dated 1/28/26. R1's Treatment Administration Record/TAR shows initial wound treatment, dated 1/27/26.R1's progress notes, dated 1/27/26, Wound Care: R1's Left Gluteal - Cleanse with normal saline, pat dry, apply Zinc Oxide paste, cover with Silicone Bordered Foam, every day and as needed/PRN.Change in condition policy, dated 7/8/24, documents: To ensure that medical care problems are communicated to the attending physician in a timely, efficient, and effective manner.Registered Nurse and Licensed Practical Nurse Job description: documents: Ensures timely notification of medical director.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CHICAGO, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from ELEVATE CARE CHICAGO NORTH or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.