Continental Nursing & Rehab Center
CONTINENTAL NURSING & REHAB CENTER in CHICAGO, IL — inspection on September 29, 2025.
Found 2 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
care.Facility policy undated, titled Resident Personal Clothes and Belongings Handling documents in part, Procedure: upon admission and annually the following will be done: Personal belongings are to be listed as well.When a resident is transferred to another room, nursing staff and housekeeping staff will transfer the resident's clothing and belongings.
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
09/29/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
Continental Nursing & Rehab Center
5336 North Western Avenue Chicago, IL 60625
SUMMARY STATEMENT OF DEFICIENCIES
Based on interview and record review, the facility failed to ensure that menus are followed when staff did not use the appropriate utensil to serve/plate the food.
This deficient practice has the potential to affect all residents that receive meals from the kitchen.Findings include:On 9/28/2025 at 11:16 AM, V15 (Traveling Chef Manager) said, yesterday I observed kitchen staff not following the menu.
They were not using the appropriate utensils to plate food. I told them that they must follow the menu and use the appropriate utensils to plate food.On 9/28/2025 at 12:08 PM, R14 said, a lot of the times, the portions are small like what you would feed to a toddler.On 9/28/2025 at 11:58 AM, R4 said food portions are small.On 9/28/2025 at 2:28 PM, R12 said food portions are small.On 9/28/2025 at 4:15 PM via telephone, V4 (Psychiatric Rehabilitation Service Coordinator/PRSC) said, they (the residents) always complain about the food.
There's new staff in the kitchen.
The portions look small, but I don't know.On 9/29/2025 at 12:25 PM via telephone, V22 (Registered Dietitian) said, I have heard from residents that portions are small. It could be a problem (if the appropriate utensils are not used to plate food).
Residents may not get the proper nutrition or protein.
That could lead to residents not getting the right amount of calories and protein which could lead to weight loss. 8/27/2025, Resident Council Meeting Minutes documents: residents requested larger portion sizes.Policy related to plating of food requested, not received at time of survey.
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