Balmoral Home
BALMORAL HOME in CHICAGO, IL — inspection on November 26, 2025.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
notified maintenance. V28 said that after maintenance repaired it, R12 still complained that it was broken.On 11/25/2025 from 10:45 AM to 11:10 AM, V14 (Maintenance Supervisor) accompanied the surveyor to R13's and R14's rooms to inspect their wheelchairs.
Upon observation, the right strap of the R13's seatbelt was tied to the elbow or cushion guard of the right armrest in a knot.
After the nursing staff removed R13 from the chair, V14 explained that R13's seatbelt was not placed properly. V14 showed how the seatbelt strap was not fastened properly and how the material used to tie the knot was not secure. V14 added that screws should be added to firmly secure the seatbelt of the wheelchair.V14 stated that the rubber around R14's wheelchair wheels fall off as R14 enters the building. V14 stated that V14 witnessed the rubber falling off as R14 entered the facility and V14 repaired it. V14 said that it was a surprise to learn that R14's brakes were not working.
There was blue tape tied around the breaks of R14 wheelchair. V14 explained that the smooth tape had no grip or traction which causes improper breaks. V14 said that R14's wheelchair may cause property damage, accidents and injury to R14.V14 added that R14's lack of breaks could cause R14 to run into a wall. V14 stated that this is an overall safety issue.On 11/25/2025 at 1:05 PM, V2 (Director of Nursing) stated that R12 was not pleased with R12 wheelchair and sought V2's assistance in receiving a new one. V2 said that V2 told R12 that R12 should wait to qualify for the wheelchair because R12 may later qualify for the walker and insurance may not pay for both.On 11/26/2025 at 1:40 PM, V1 (Administrator), V1 said the divider of R12's wheelchair was touching the wheel and the screw needed to be replaced and that was the reason why the wheels of R12's wheelchair was hard. V1 stated that it is important to make sure the wheelchairs are in good working condition for resident safety. V1 added that is important that wheelchairs of residents are kept functioning properly to receive the best quality of care.The facility undated policy titled Assistive Devices and Equipment reads Defective or worn devices are repaired or discarded, at resident's or family's discretion.
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