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Complaint Investigation

Alden Lakeland Rehab & Hcc

Inspection Date: December 24, 2025
Total Violations 1
Facility ID 145450
Location CHICAGO, IL
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Inspection Findings

F-Tag F0684

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Level of Harm - Minimal harm or potential for actual harm

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure that one resident (Resident R3) received scheduled blood thinner medication as ordered by a Physician. This failure has affected one of three residents reviewed for medication. Findings include:Resident R3 is a [AGE] year old with diagnosis including but not limited to: Aftercare following joint replacement surgery, presence of artificial hip joint, polyosteoarthritis, long term use of anticoagulants and abnormalities of gait and mobility.Resident R3 has a BIMS (Brief Interview of Mental Status) score of 15, which indicates cognitively intact.On 12/24/25 at 9:23 am Resident R3 stated the following, I went four days without receiving my blood thinner medication in the facility. I had asked about my blood thinner and one of the nurses told me that they were waiting for the medication to be delivered from the pharmacy. I had to continuously ask about the blood thinner because I was concerned about getting a blood clot and understand the importance of receiving my blood thinner. Apparently it was not important to them because no one made sure that I received my medication. I'm just glad that I'm able to advocate for myself, but what if I was not in the position to advocate for myself? I could have gotten a blood clot.On 12/23/25 at 1:58 pm, V10 (LPN/ Licensed Practical Nurse) stated the following, If a resident is missing a certain medication, we can usually have the medication pulled from the basement. Otherwise, we can request a rush delivery for a medication. A resident should not have to go days without a prescribed medication.On 12/24/25 at 11:55 am, V2 (Director of Nursing) stated the following. All medication should be administered as ordered unless

the medication is being held per Doctor's order. Blood thinner medication is important to prevent blood clots especially after a person has had surgery and has decreased mobility.On 12/24/25 at 2:27 pm, V1 (Administrator) stated that the facility has a medication dispensing machine that the nurses normally use to retrieve medication that's not available on the units.Resident R3's Order Summary Report includes the following order effective 11/21/25- 12/27/25: Rivaroxaban 10 MG (milligram) tablet in the morning for DVT (Deep Vein Thrombosis) prophylaxis.Resident R3's MAR (Medication Administration Report) for the period of 11/01/25-11/30/25 documents Rivaroxaban not administered to Resident R3 on the following days: 11/22/25, 11/24/25, 11/25/25 and 11/26/25.Resident R3's Medication Order note dated 11/22/25 documents, waiting for pharmacy delivery.Resident R3's Medication Order note dated 11/24/25 documents, waiting for medication delivery from pharmacy.Resident R3's Medication Order note dated 11/25/25 documents, awaiting medication.Facility Medication Administration policy documents the following, drugs must be administered in accordance with the written orders of the attending physician. Facility's Physician's Order policy documents, orders written by the prescribing practitioner will be in accordance with approved written protocols.

Residents Affected - Few

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date

these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

(X6) DATE

FORM CMS-2567 (02/99) Previous Versions Obsolete

Facility ID:

If continuation sheet

Event ID:

πŸ“‹ Inspection Summary

ALDEN LAKELAND REHAB & HCC in CHICAGO, IL inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CHICAGO, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from ALDEN LAKELAND REHAB & HCC or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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