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Complaint Investigation

Avantara Chicago Ridge

August 18, 2025 · Chicago Ridge, IL · 10300 Southwest Highway
Citations 1
CMS Rating 2/5
Beds 203
Provider ID 145700
Healthcare Facility
Avantara Chicago Ridge
Chicago Ridge, IL  ·  View full profile →
Inspection Summary

AVANTARA CHICAGO RIDGE in CHICAGO RIDGE, IL — inspection on August 18, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0689
Quality of Life and Care Deficiencies
Actual Harm

in there after lunch, and he was on the floor on the left side of bed. He was sitting up on the floor. I asked him and he did not respond. He was still alert but not verbally responsive. I called the nurse. He was on a low air loss mattress; his left hand was in the rail.V5 (RN, Agency) was also interviewed regarding R1 on [DATE] at 12:52PM. V5 stated, On [DATE] morning shift, the CNA (V4) reported to me he was sitting on the floor.

When I saw him, his arm was still holding the side rail.

His head was slumped to the side of left side rail. I did head to toe assessment, he was not verbally talking, he can open his eyes a bit but not saying anything. He was sitting on the floor. I don't know if he slid down. He wouldn't keep his eyes open when I call his name. I called paramedics. He kept on grunting and kept closing his eyes. I noticed mild swelling on the left side of his face, by the eyes.

There was no laceration, no issues with his eyes. He was not verbally responsive, his mental status is my focus, that is why I called emergency. I saw him on the floor and my first thing is to call paramedics because he was not responding.According to ambulance report dated [DATE], paramedics found patient (R1) lying in bed, alert to painful stimuli only.

Nursing staff stated that they were in the room, left for about 5-10 minutes and when they came back, they found patient (R1) half on the floor with his arm wrapped around the side rail of bed.

Staff stated the patient (R1) normally alert, oriented to self, time, place and situation and able to hold conversations.

Patient (R1) was spitting up mucous and bruising was noted to the left side of his face and his left eye pupil was in a slit and rotated. No other injuries were noted.Emergency department attending physician notes dated [DATE] recorded R1 has bruising to the left side of head; and left eye is irregularly shaped, not circular, linear, not reactive.On [DATE] at 12:19 PM, V2 was asked on what was the cause of R1's fall. V2 verbalized, Based on what I received there was no injury related to the fall. He had a fall; he was observed on the floor by the CNA who reported to the nurse.

And upon the nurse entering the room, she noted him not be responding. I did his fall investigation I have witness statements only, but there was no injury noted upon assessment prior to sending out to the hospital.

The nurse said she did not know any swelling, nothing pretty much.

Facility presented two witness statements related to R1's fall on [DATE], as follows:V5 was asked about representative notification; any bruising; hospital endorsement; last time R1 was seen and how long R1 was transferred to the hospital. V4 was asked when was the last time R1 was seen and his condition; and if she (V4) was the staff who observed R1 on the floor.There was no specific investigation related to the cause of his (R1) fall and how he fell. On [DATE] at 10:38 AM, V10 (Physician) was interviewed regarding R1 and R5. V10 stated, R5 has dementia, had traumatic subdural hematoma and has history of syncope and collapse. On [DATE], I was informed that she had a fall.

She was sent to the hospital. R1 has multiple significant medical issues.

Alert, he has cancer of the head and neck and was getting treatment from the hospital. He has cancer of the prostate, chronic kidney disease and multiple several medical issues: chronic or acute. He is getting blood thinners. On [DATE], I was notified that he had a change of condition, so he was sent out to the hospital, and he had a fall.

The assumption was he had a fall, and he needs to go to emergency room.

Staff should make all efforts to prevent falls.

The goal is to prevent falls.

Fall interventions should be patient centered.

Facility's policy titled Fall Occurrence dated [DATE] stated in part but not limited to the following:Policy Statement: It is the policy of the facility to ensure that residents are assessed for risk for falls, that interventions are put in place, and interventions are reevaluated and revised as necessary.

Procedure:5.

The Falls Coordinator will review the incident report and may conduct his/her own fall investigation to determine the reasonable cause of fall.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CHICAGO RIDGE, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from AVANTARA CHICAGO RIDGE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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