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Complaint Investigation

Integrity Hc Of Carbondale

September 10, 2025 · Carbondale, IL · 120 North Tower Road
Citations 4
CMS Rating 1/5
Beds 131
Provider ID 145757
Healthcare Facility
Integrity Hc Of Carbondale
Carbondale, IL  ·  View full profile →
Inspection Summary

INTEGRITY HC OF CARBONDALE in CARBONDALE, IL — inspection on September 10, 2025.

Found 4 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0604
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited INTEGRITY HC OF CARBONDALE in CARBONDALE, IL for a deficiency under regulatory tag F-F0604 during a complaint investigation conducted on 2025-09-10.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 4 deficiencies cited during this inspection of INTEGRITY HC OF CARBONDALE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

Federal health inspectors cited INTEGRITY HC OF CARBONDALE in CARBONDALE, IL for a deficiency under regulatory tag F-F0605 during a complaint investigation conducted on 2025-09-10.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 4 deficiencies cited during this inspection of INTEGRITY HC OF CARBONDALE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-17.

Federal health inspectors cited INTEGRITY HC OF CARBONDALE in CARBONDALE, IL for a deficiency under regulatory tag F-F0684 during a complaint investigation conducted on 2025-09-10.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 4 deficiencies cited during this inspection of INTEGRITY HC OF CARBONDALE.

Correction Status: Past Non-Compliance.

The facility reported correction as of 2025-08-26.

Federal health inspectors cited INTEGRITY HC OF CARBONDALE in CARBONDALE, IL for a deficiency under regulatory tag F-F0697 during a complaint investigation conducted on 2025-09-10.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide safe, appropriate pain management for a resident who requires such services.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 4 deficiencies cited during this inspection of INTEGRITY HC OF CARBONDALE.

Correction Status: Past Non-Compliance.

The facility reported correction as of 2025-08-26.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CARBONDALE, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from INTEGRITY HC OF CARBONDALE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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