Thryve Of Burbank
Inspection Findings
F-Tag F0550
F 0550 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few
FORM CMS-2567 (02/99) Previous Versions Obsolete
telling staff they are not allowed to use their personal phones in resident areas. V8 stated if she personally sees staff using their personal phones, she advises staff to step out of the resident areas. V8 was informed
on 8/29/2025 of the incident with Resident R1 that occurred on 8/28/2025. V8 stated Resident R1 was upset because V5 (CNA) was on her personal cell phone during Resident R1's shower on 8/28/2025. V8 (DON) stated V6 (LPN) told V5 (CNA) to get off her phone. V8 (CNA) is expected to not be on a personal phone call during Resident R1's shower.On 9/2/2025 at 3:03 PM V9 (Administrator) stated he was made aware, today on 9/2/2025 that V5 (CNA) was using her personal phone during Resident R1's shower that occurred on 8/28/2025. V9 (Administrator) was informed of Resident R1's incident by the Assistant Director of Nursing. V9 (Administrator) stated that all staff upon hire and at
the monthly meetings, V9 informs staff not to use personal cell phone in resident areas or on the units. V9 (Administrator) stated if staff are seen on their personal phones, he would educate the staff not to use their personal phone in resident areas, write the staff up if seen on a phone call in resident areas. V9 (Administrator) states staff must be off the unit to answer personal phone calls. V9 (Administrator) states
they do not have a cell phone policy, documents provided was a page from the handbook stating: Do not use devices during working time that obstruct or restrict your hearing (such as cell phones, MP4 players, (cellular phone brand name), and other similar devices), expect for cell phone use authorized by management.Per the Minimum Data Set (MDS) dated [DATE REDACTED], MDS section GG reviewed, Resident R1 requires staff assistance with bilateral lower extremity related to medical diagnosis of paraplegia. Resident R1 is dependent on staff with shower/bathe self. The MAR on 8/2025 documents Resident R1 received a shower on 8/28/2025. Resident R1 shower days are on Monday and Thursday day shift. A review of Resident R1 care plan reviews patient has an alteration in musculoskeletal status r/t paraplegia, limited mobility.V5's (CNA) employee disciplinary form dated 9/1/2025 formal warning with supervisors' signature V8 (DON), Rule 25: Unauthorized use of cell phones, or similar devices, telephones or other equipment for personal needs. V5's (CNA) job performance/behavior deficiency: use of electronic devices on unit. V5's (CNA) employee disciplinary form supervisor support: Personal devices like smartphones and tablets are widely used in healthcare for communication, access to clinical information, and patient monitoring, but their use requires strict security policies and professional self-regulation to prevent patient safety issues and ensure HIPAA compliance.
While devices offer significant benefits such as improved efficiency, better communication, and expanded access to telehealth services, the also present risks like distraction, data breaches, and a potential for depersonalizing care if not managed properly.Employee handbook: Do not use devices during working time that obstruct or restrict your hearing (such as cell phones, MP4 players, (cellular phone brand name), and other similar devices), except for cell phone use authorized by management.
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Thryve of Burbank in BURBANK, IL inspection on recent inspection.
Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.
Frequently Asked Questions
- What is an F-tag violation?
- F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
- Were these violations corrected?
- Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
- How often do nursing home inspections happen?
- CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
- What should families do about these violations?
- Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in BURBANK, IL, (5) Report new concerns to state authorities.
- Where can I see the full inspection report?
- Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Thryve of Burbank or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.