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Complaint Investigation

The Haven Of Bement.

October 10, 2025 · Bement, IL · 601 North Morgan
Citations 1
CMS Rating 1/5
Beds 60
Provider ID 145948
Healthcare Facility
The Haven Of Bement.
Bement, IL  ·  View full profile →
Inspection Summary

THE HAVEN OF BEMENT. in BEMENT, IL — inspection on October 10, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0689
Quality of Life and Care Deficiencies
Actual Harm

disorder, reduced mobility, mild neurocognitive disorder, hearing loss, difficulty walking, muscle wasting and atrophy, gait and mobility abnormalities, muscle weakness, macular degeneration, urinary incontinence, and a cognitive-communication deficit.R3's MDS dated [DATE] documents R3 as moderately cognitively impaired, requiring maximum staff assistance for bed mobility and dependency for oral hygiene, toileting, bathing, dressing, personal hygiene, and transfers.R3's Care Plan intervention dated 6/13/2020 mandates use of a total-body mechanical lift with two staff for all transfers. A fall intervention added 8/23/24 directs lowering R3's wheelchair seat; another intervention added 8/28/24 requires an alarm in his wheelchair. No fall intervention was added following the 9/23/25 fall.R3's Fall Risk assessment dated [DATE] classifies R3 as high fall risk.R3's Nurse Progress Notes:7/2/25 at 4:54?AM: R3 was found sitting on the floor beside his bed. He stated he had attempted a self-transfer.7/4/25: The notes lack documentation about a fall at 9:29?PM.8/8/25 at 5:18?AM: R3 was found beside his bed on the floor and said he tried to self-transfer.9/23/25: Notes omit details of a fall at 1:40?AM.R3's Fall Investigations:7/2/25: An unwitnessed fall at 4:30?AM occurred when R3 was trying to get up and was incontinent.

The investigation does not include a root?cause analysis.7/4/25: An unwitnessed fall at 9:29?PM found R3 lying next to his bed and incontinent. No root?cause is provided.8/8/25: An unwitnessed fall at 4:15?AM left R3 on the floor beside his bed; he said he attempted to self-transfer. No root cause is documented.9/23/25: An unwitnessed fall at 1:40?AM found R3 on the floor beside his bed and incontinent.

The investigation notes that R1 was unable to describe the fall. No root cause is identified.On 10/10/25 at 9:35?AM, V11 CNA transferred R3 from his bed to his wheelchair without additional staff, without a mechanical lift, and without a gait belt.At 9:40?AM, R3 was in his wheelchair in the dining room drinking hot coffee. No staff were present.

His wheelchair seat was not lowered, and no personal alarms were installed.At 10:00?AM, V11 CNA admitted she transferred R3 without help, without the lift, and without a gait belt.

She said she knew two staff and a mechanical lift were required but sometimes does not follow that.

She said staff practices vary-sometimes using the lift, sometimes physically transferring R3.At 10:15?AM, V7, Director of Rehabilitation Services, assessed R3's wheelchair.

She observed the seat was in its highest position, though it could be lowered.

She said wheelchair adjustments are normally reviewed with therapy.

She was unaware that R3's Care Plan includes lowering the seat.At 11:25?AM, V1 Administrator stated that R3's fall interventions did not align with his falls on 7/2/25, 7/4/25, 8/8/25, and 9/23/25, particularly because no root causes were documented.

The Administrator said that when a resident falls, the interdisciplinary team (IDT) should discuss the fall, implement an appropriate intervention plan, and educate staff.

She said merely documenting what happened is insufficient to identify a root cause.

She commented: Just because (R3) tries to get up on his own does not tell us why he is attempting to get up.

The root cause might be incontinence, hunger, pain, etcetera.She concluded that the root causes of R3's falls were never determined.The facility policy titled Falls Guideline, revised August 2024, defines a fall as any failure to maintain appropriate lying, sitting, or standing position that results in unintentional relocation to the ground or another object lower than the starting point. It mandates that all residents at fall risk be reviewed for individualized interventions.

Fall management should include review of physical devices, hazard analysis, cause identification, intervention development and implementation, and ongoing evaluation.

Staff must evaluate and document all falls-including when and where they occurred and observational details.

Documentation should contain sufficient information to help determine the cause of the fall.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in BEMENT, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from THE HAVEN OF BEMENT. or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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