SYMPHONY OF ORCHARD VALLEY

πŸ“ 2330 WEST GALENA BOULEVARD, aurora, IL 60506 πŸ“ž 6308964686 πŸ›οΈ 203 beds

Overall Rating

⭐
1/5

Health Inspection

⭐
1/5

Staffing

⭐⭐
2/5

Quality Measures

⭐⭐⭐
3/5

Inspection History Overview

129
Total Violations
9 years of data
$25,905
Total Fines
2 penalties
15
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2025 16 violations

Tag 0600 D Mar 21, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Apr 7, 2025
Tag 0609 D Mar 21, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Apr 7, 2025
Tag 0610 D Mar 21, 2025

Respond appropriately to all alleged violations.

βœ“ Corrected: Apr 7, 2025
Tag 0677 E Mar 21, 2025

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Apr 7, 2025
Tag 0686 G Mar 21, 2025

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Apr 7, 2025
Tag 0688 D Mar 21, 2025

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

βœ“ Corrected: Apr 7, 2025
Tag 0689 E Mar 21, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Apr 21, 2025
Tag 0690 D Mar 21, 2025

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Apr 21, 2025
Tag 0691 D Mar 21, 2025

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

βœ“ Corrected: Apr 7, 2025
Tag 0693 D Mar 21, 2025

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

βœ“ Corrected: Apr 7, 2025
Tag 0759 D Mar 21, 2025

Ensure medication error rates are not 5 percent or greater.

βœ“ Corrected: Apr 21, 2025
Tag 0761 E Mar 21, 2025

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Apr 7, 2025
Tag 0808 D Mar 21, 2025

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

βœ“ Corrected: Apr 7, 2025
Tag 0812 F Mar 21, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Apr 21, 2025
Tag 0677 D Feb 11, 2025

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Feb 21, 2025
Tag 0686 G Feb 11, 2025

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Feb 21, 2025

2024 27 violations

Tag 0659 D Aug 1, 2024

Provide care by qualified persons according to each resident's written plan of care.

βœ“ Corrected: Aug 13, 2024
Tag 0684 D Aug 1, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Aug 13, 2024
Tag 0657 D Jul 26, 2024

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Jul 31, 2024
Tag 0677 D Jul 26, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Jul 31, 2024
Tag 0686 D Jul 26, 2024

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Jul 31, 2024
Tag 0689 D Jul 8, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jul 10, 2024
Tag 0808 D Jul 8, 2024

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

βœ“ Corrected: Jul 10, 2024
Tag 0580 G Jun 2, 2024

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Jun 14, 2024
Tag 0689 D Jun 2, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jun 14, 2024
Tag 0880 E Apr 18, 2024

Provide and implement an infection prevention and control program.

βœ“ Corrected: Apr 30, 2024
Tag 0882 F Apr 18, 2024

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

βœ“ Corrected: Apr 30, 2024
Tag 0561 D Feb 8, 2024

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Feb 28, 2024
Tag 0574 C Feb 8, 2024

The resident has the right to receive notices in a format and a language he or she understands.

βœ“ Corrected: Feb 28, 2024
Tag 0577 C Feb 8, 2024

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

βœ“ Corrected: Feb 28, 2024
Tag 0676 D Feb 8, 2024

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

βœ“ Corrected: Feb 28, 2024
Tag 0677 E Feb 8, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Feb 28, 2024
Tag 0688 D Feb 8, 2024

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

βœ“ Corrected: Feb 28, 2024
Tag 0693 D Feb 8, 2024

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

βœ“ Corrected: Feb 28, 2024
Tag 0697 G Feb 8, 2024

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Feb 28, 2024
Tag 0725 F Feb 8, 2024

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Feb 28, 2024

2023 12 violations

Tag 0583 D Oct 4, 2023

Keep residents' personal and medical records private and confidential.

βœ“ Corrected: Oct 5, 2023
Tag 0677 E Sep 29, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Sep 30, 2023
Tag 0684 G Sep 29, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Sep 30, 2023
Tag 0686 G Sep 29, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Sep 30, 2023
Tag 0725 F Sep 29, 2023

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Sep 30, 2023
Tag 0880 F Sep 29, 2023

Provide and implement an infection prevention and control program.

βœ“ Corrected: Sep 30, 2023
Tag 0804 F Jul 18, 2023

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Jul 19, 2023
Tag 0660 D May 19, 2023

Plan the resident's discharge to meet the resident's goals and needs.

βœ“ Corrected: May 23, 2023
Tag 0686 D Jan 12, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Jan 20, 2023
Tag 0803 D Jan 12, 2023

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

βœ“ Corrected: Jan 19, 2023
Tag 0804 E Jan 12, 2023

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Jan 19, 2023
Tag 0812 F Jan 12, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Jan 19, 2023

2022 2 violations

Tag 0755 D Sep 15, 2022

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Sep 16, 2022
Tag 0812 F Sep 15, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Sep 19, 2022

2021 8 violations

Tag 0689 D Sep 21, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Sep 27, 2021
Tag 0582 D Aug 19, 2021

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

βœ“ Corrected: Aug 28, 2021
Tag 0677 E Aug 19, 2021

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Sep 2, 2021
Tag 0803 E Aug 19, 2021

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

βœ“ Corrected: Aug 20, 2021
Tag 0806 E Aug 19, 2021

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

βœ“ Corrected: Aug 20, 2021
Tag 0808 E Aug 19, 2021

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

βœ“ Corrected: Aug 20, 2021
Tag 0880 C Aug 19, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: Sep 2, 2021
Tag 0883 D Aug 19, 2021

Develop and implement policies and procedures for flu and pneumonia vaccinations.

βœ“ Corrected: Aug 31, 2021

2020 9 violations

Tag 0677 D Oct 16, 2020

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Oct 27, 2020
Tag 0686 D Oct 16, 2020

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Oct 27, 2020
Tag 0690 D Oct 16, 2020

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Oct 27, 2020
Tag 0600 G Oct 9, 2020

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Oct 19, 2020
Tag 0684 G Oct 9, 2020

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Oct 19, 2020
Tag 0580 D Sep 8, 2020

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Sep 16, 2020
Tag 0690 D Sep 8, 2020

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Sep 16, 2020
Tag 0692 D Sep 8, 2020

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Sep 16, 2020
Tag 0689 D Jan 30, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Feb 11, 2020

2019 21 violations

Tag 0686 D Oct 15, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Oct 23, 2019
Tag 0550 D Sep 25, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Oct 10, 2019
Tag 0554 D Sep 25, 2019

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: Oct 10, 2019
Tag 0686 D Sep 25, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Oct 10, 2019
Tag 0689 D Sep 25, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Oct 10, 2019
Tag 0761 D Sep 25, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Oct 10, 2019
Tag 0805 E Sep 25, 2019

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

βœ“ Corrected: Oct 10, 2019
Tag 0812 F Sep 25, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Oct 10, 2019
Tag 0880 D Sep 25, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: Oct 10, 2019
Tag 0557 D Sep 19, 2019

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

βœ“ Corrected: Oct 1, 2019
Tag 0584 E Aug 8, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Aug 13, 2019
Tag 0584 E Aug 2, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Aug 17, 2019
Tag 0600 D Jul 15, 2019

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Aug 2, 2019
Tag 0622 D Jul 15, 2019

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

βœ“ Corrected: Aug 20, 2019
Tag 0623 D Jul 15, 2019

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Jul 30, 2019
Tag 0660 D Jul 15, 2019

Plan the resident's discharge to meet the resident's goals and needs.

βœ“ Corrected: Aug 2, 2019
Tag 0689 E Jul 15, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Aug 2, 2019
Tag 0880 E Jul 3, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jul 16, 2019
Tag 0808 E May 17, 2019

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

βœ“ Corrected: May 24, 2019
Tag 0689 D Mar 29, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Apr 9, 2019

2018 16 violations

Tag 0558 E Nov 27, 2018

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Dec 18, 2018
Tag 0585 D Nov 27, 2018

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Dec 18, 2018
Tag 0760 D Nov 27, 2018

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Nov 28, 2018
Tag 0583 D Oct 19, 2018

Keep residents' personal and medical records private and confidential.

βœ“ Corrected: Nov 7, 2018
Tag 0677 E Oct 19, 2018

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Nov 15, 2018
Tag 0686 D Oct 19, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Nov 6, 2018
Tag 0689 D Oct 19, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Nov 6, 2018
Tag 0690 E Oct 19, 2018

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Nov 15, 2018
Tag 0741 E Oct 19, 2018

Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

βœ“ Corrected: Nov 15, 2018
Tag 0758 E Oct 19, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Nov 9, 2018
Tag 0880 D Oct 19, 2018

Provide and implement an infection prevention and control program.

βœ“ Corrected: Nov 7, 2018
Tag 0676 D Oct 2, 2018

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

βœ“ Corrected: Oct 23, 2018
Tag 0689 D Jul 18, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Aug 10, 2018
Tag 0580 D Mar 26, 2018

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Apr 10, 2018
Tag 0921 D Mar 26, 2018

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

βœ“ Corrected: Mar 27, 2018
Tag 0558 E Mar 7, 2018

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Mar 23, 2018

2017 18 violations

Tag 0689 G Dec 14, 2017

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Dec 22, 2017
Tag 0309 D Oct 17, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

βœ“ Corrected: Oct 27, 2017
Tag 0164 D Sep 27, 2017

Keep residents' personal and medical records private and confidential.

βœ“ Corrected: Oct 17, 2017
Tag 0221 D Sep 27, 2017

Keep each resident free from physical restraints, unless needed for medical treatment.

βœ“ Corrected: Oct 17, 2017
Tag 0241 E Sep 27, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

βœ“ Corrected: Oct 17, 2017
Tag 0246 E Sep 27, 2017

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Oct 17, 2017
Tag 0309 D Sep 27, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

βœ“ Corrected: Oct 27, 2017
Tag 0312 E Sep 27, 2017

Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

βœ“ Corrected: Oct 17, 2017
Tag 0314 D Sep 27, 2017

Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

βœ“ Corrected: Oct 17, 2017
Tag 0315 E Sep 27, 2017

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

βœ“ Corrected: Oct 17, 2017
Tag 0323 E Sep 27, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

βœ“ Corrected: Oct 17, 2017
Tag 0353 E Sep 27, 2017

Have enough nurses to care for every resident in a way that maximizes the resident's well being.

βœ“ Corrected: Oct 16, 2017
Tag 0364 F Sep 27, 2017

Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

βœ“ Corrected: Oct 17, 2017
Tag 0365 E Sep 27, 2017

Provide food in a way that meets a resident's needs.

βœ“ Corrected: Oct 17, 2017
Tag 0201 D Jul 5, 2017

Permit residents to remain in the facility and not be transferred or discharged without adequate reason.

βœ“ Corrected: Jul 24, 2017
Tag 0202 D Jul 5, 2017

Provide written records when a resident is transferred or discharged.

βœ“ Corrected: Jul 24, 2017
Tag 0328 D May 24, 2017

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

βœ“ Corrected: Jun 9, 2017
Tag 0323 D Apr 21, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

βœ“ Corrected: May 8, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2025 1 penalties totaling $18,755

$18,755
Fine
February 11, 2025
Average: $18,755 | Range: $18,755 - $18,755

2017 1 penalties totaling $7,150

$7,150
Fine
December 14, 2017
Average: $7,150 | Range: $7,150 - $7,150

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

August 1, 2024
0.00

Health

July 26, 2024
0.00

Health

July 8, 2024
0.00

Health

June 2, 2024
0.00

Health

April 18, 2024
0.00

Health

February 8, 2024
0.00

Health

October 4, 2023
0.00

Health

September 29, 2023
0.00

Health

July 18, 2023
0.00

Health

May 19, 2023
0.00

Health

January 12, 2023
0.00

Health

September 15, 2022
0.00

Health

September 21, 2021
0.00

Health

August 19, 2021
0.00

Health

September 25, 2019
0.00

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Ownership Information

For profit - Partnership
Independent (Not part of a chain)
145473
145473
6308964686
Kane

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Organization