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Complaint Investigation

La Bella Of Aurora

April 26, 2026 · Aurora, IL · 1017 West Galena Boulevard
Citations 2
CMS Rating 1/5
Beds 68
Provider ID 145663
Healthcare Facility
La Bella Of Aurora
Aurora, IL  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

La Bella of Aurora in AURORA, IL — inspection on April 26, 2026.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0803
Nutrition and Dietary Deficiencies

during meals, and the residents voiced concerns at resident council meetings, but R7 stopped

meal items. R2 stated the facility was also often out condiments such as sugar, salt, pepper, ketchup,

stated the facility ran out of juice for meals.On 4/25/26, R4 and R5 both stated the facility food service often runs out of condiments including salt and butter and also ran out of substitution menu items such as ham and cheese.On 4/25/26 at 11:45 AM during lunch, R6 had coffee on his tray and stated he always puts sugar in his coffee. R6 stated was not served sugar for his coffee and had to borrow sugar packets from R2, who saves the packets he does not use at meals, because the facility often runs out of sugar packets. R6 stated the facility often did not have ketchup or mustard at meals.On 4/25/26 at 12:00 PM, V10 (Certified Nursing Assistant/CNA) stated the residents complain the facility runs out of condiments. On 4/25/26 at 12:28 AM, V12 (CNA) stated the facility often ran out of condiments at meals.On 4/25/26 at 2:34 PM, V11 (CNA) stated the facility did not always follow the planned menus and sometimes the facility was out of juice at meals when it was to be served per the planned menu. On 4/25/26 at 11:58 AM in the kitchen during meal service, V8 (Cook), V7 (Food Service Worker), and V9 (Cook Aide) all stated the facility was out of butter packets for residents for at least a week and out of salt and pepper packets for a few days. V9 stated the facility was out of cucumbers, tomatoes, and onions at that time. On 4/25/26 at 1:43 PM with V1 (Administrator) present, V4 stated the chef salad on the substitution list was served with lettuce, American cheese, and deli meat (ham or turkey). V4 stated the chef salad only included tomato or cucumber if those items were being served on the menu that week and were in stock in the kitchen, but V4 did not order those items to have them available for substitution salads. On 4/25/26 at 11:27 AM with V1 (Administrator), V4 (Food Service Director) stated the facility was out of packets of sugar, salt, pepper, and butter for residents. At 12:20 PM, V4 stated the facility had no brown sugar available. At 1:05 PM, V4 stated condiments are not specified on the written menu but should automatically be served as part of the facility menu.

145663 04/26/2026

LA Bella of Aurora 1017 West Galena Boulevard Aurora, IL 60506

kitchen, but V4 did not order those items to have them available for substitution salads. V1 stated

make the deli sandwiches and chef salads on the substitution list. V4 stated she changed the

4/25/26 at 11:58 AM during lunch service, V8 (Cook), V7 (Food Service Worker), and V9 (Cook Assistant), stated the facility did not have cucumbers, tomato, or onions available in the kitchen.

There were cooked grilled cheese sandwiches sitting in a steamtable pan on the serving line. V8 stated upon request, he will cook a grilled ham and cheese sandwich as a substitute.

Facility document other Menu Selections, dated 2020, shows, Other Menu Selections may be available and offered, per facility standards, to offer additional choice and variety at meals. In the event the planned main meal is not accepted or refused, foods from other Menu Selections may be offered.

Procedure: 1.

A list of Other Menu Selections is created and available based on the community preferences, consisting of both hot and cold meal items for both the lunch and dinner meals. 2.

The list of Other Menu Selections contains a variety of food options including entrees and sides. 3. At a minimum, the Other Menu Selections list is reviewed by a resident committee for proposed changes twice per year.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in AURORA, IL, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from La Bella of Aurora or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.