Nexus At Alton
Nexus at Alton in ALTON, IL — inspection on December 29, 2025.
Found 2 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
and would out of it. V19 stated he was notified on a Thursday and to his knowledge it started that
water but he was not sure what the facility actually did with the information he provided that
am I received a call from V8 that the facility was having problems keeping a sufficient supply of hot water.
Upon arrival, I found the on-demand water heaters were not functioning properly.
They were putting out hot water but there was not enough for the demand. I scheduled profession services to come out and replace the products.
Because of supply issues, they were not able to receive and install the product until Monday December 8, 2025.
The product was installed first am Monday morning and there was sufficient hot water for the entire building.
Please see attached invoice for reference.The facility's Invoice documented on 12/8/25, two new tankless water heaters were installed. On 12/29/25 at 2:14 PM, V1 (Administrator) stated she expects the residents to have access to hot water at all times.The facility's Resident Rights policy dated 9/2024, documented the facility will provide a safe, clean, comfortable, and homelike environment, allowing the resident to use his or her personal belongings to the extent possible.
145427 12/29/2025
Nexus at Alton 3523 Wickenhauser Alton, IL 62002
were not able to receive and install the product until Monday December 8, 2025.
The product was
water heaters were installed. On 12/29/25 at 2:14 PM, V1 (Administrator) stated she expects the
documented the facility will provide a safe, clean, comfortable, and homelike environment, allowing the resident to use his or her personal belongings to the extent possible.
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.