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Friendship Village Retirement is a 5-star rated nursing home in Waterloo, IA with 72 beds. CMS sub-ratings: health inspections 4/5, staffing 5/5, quality measures 3/5.

The facility has 23 health violations on record. Federal fines total $138,587 across 5 enforcement actions. Most recent inspection: July 16, 2024.

Data synthesized from CMS.gov and Iowa public inspection records. Reviewed by Christopher F. Nesbitt, Sr., NR-EMT & BU-trained Paralegal.

Inspection History Overview

Data current as of May 6, 2026 · Source: CMS Provider Data

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

Health Inspection

Fines and Penalties by Year

2022 2 penalties totaling $127,212

$127,212

Fine

$0

Payment Denial

2020 3 penalties totaling $11,375

$9,750

Fine

$975

Fine

$650

Fine

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Health Violations by Year

2024 2 violations

Tag 0689 G Jul 16, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jul 16, 2024
Tag 0919 D Jul 16, 2024

Make sure that a working call system is available in each resident's bathroom and bathing area.

✓ Corrected: Jul 31, 2024

2023 3 violations

Tag 0600 D Aug 10, 2023

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Aug 30, 2023
Tag 0803 E Aug 10, 2023

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

✓ Corrected: Aug 30, 2023
Tag 0812 E Aug 10, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Aug 30, 2023

2022 5 violations

Tag 0657 D May 5, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: May 24, 2022
Tag 0658 D May 5, 2022

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: May 24, 2022
Tag 0689 K May 5, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jun 24, 2022
Tag 0865 E May 5, 2022

Have a plan that describes the process for conducting QAPI and QAA activities.

✓ Corrected: May 24, 2022
Tag 0880 E May 5, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: May 24, 2022

2021 1 violations

Tag 0755 D Sep 30, 2021

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Oct 8, 2021

2020 4 violations

Tag 0578 D Oct 12, 2020

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Dec 23, 2020
Tag 0759 D Oct 12, 2020

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: Dec 23, 2020
Tag 0812 E Oct 12, 2020

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Dec 23, 2020
Tag 0880 D Oct 12, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 23, 2020

2019 3 violations

Tag 0623 B Dec 24, 2019

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Jan 20, 2020
Tag 0804 D Dec 24, 2019

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Jan 20, 2020
Tag 0880 D Dec 24, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 20, 2020

2018 3 violations

Tag 0623 B Oct 4, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Oct 26, 2018
Tag 0812 E Oct 4, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Oct 26, 2018
Tag 0880 D Oct 4, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 26, 2018

2017 2 violations

Tag 0167 B Jul 13, 2017

Allow residents to easily view the results of the nursing home's most recent inspection.

✓ Corrected: Jul 31, 2017
Tag 0520 B Jul 13, 2017

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

✓ Corrected: Jul 31, 2017

Frequently Asked Questions About Friendship Village Retirement

What violations has Friendship Village Retirement received?
Friendship Village Retirement has 23 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of Friendship Village Retirement?
Friendship Village Retirement has a 5-star rating out of 5 from CMS. This is an above-average rating, indicating better quality care compared to most nursing homes. The rating is based on health inspections, staffing levels, and quality measures.
When was Friendship Village Retirement last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is Friendship Village Retirement safe?
Safety at Friendship Village Retirement should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact Friendship Village Retirement?
Phone: (319) 291-8100. Address: 600 Park Lane, Waterloo, IA. For visiting hours and admission information, call the facility directly.
What services does Friendship Village Retirement offer?
Friendship Village Retirement is a skilled nursing facility with 72 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near Waterloo, IA?
Compare Friendship Village Retirement with other nursing homes in Waterloo, IA on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.

Compare Nursing Homes in Waterloo, IA

Facility Rating Violations Beds
Friendship Village Retirement (this facility) ★★★★★ 23 72
Ravenwood Specialty Care ★★★☆☆ 74 176
Northcrest Specialty Care ★★☆☆☆ 64 94
Pillar Of Cedar Valley ★★☆☆☆ 69 114
Harmony House Health Care Center ★☆☆☆☆ 17 65
Harmony Waterloo ★☆☆☆☆ 64 88

Editorial Standards & Data Oversight

Data Source: This report is based on official public inspection records from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog.

Editorial Process: Content generated using AI to synthesize complex regulatory data, then reviewed and verified for accuracy by our editorial team.

Professional Review: All content undergoes standards and compliance oversight by Christopher F. Nesbitt, Sr., Nationally Registered EMT & BU-trained Paralegal, using professional regulatory data auditing protocols.

Last verified: July 16, 2024 | Our methodology | Editorial standards | Report an error

This page is maintained by NursingHomeNews.org and is not affiliated with Friendship Village Retirement.

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