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Complaint Investigation

Accura Healthcare Of Marshalltown

November 24, 2025 · Marshalltown, IA · 2401 South Second Street
Citations 3
CMS Rating 1/5
Beds 84
Provider ID 165451
Healthcare Facility
Accura Healthcare Of Marshalltown
Marshalltown, IA  ·  View full profile →
Inspection Summary

Accura Healthcare of Marshalltown in Marshalltown, IA — inspection on November 24, 2025.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0655
Resident Assessment and Care Planning Deficiencies
Potential for More Than Minimal Harm

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews the facility failed to provide to the resident or their representative a summary of the baseline care plan for 1 out of 2 residents reviewed (Residents #2).

The facility reported a census of 54 residents.

Findings include:Resident #2's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition.

The MDS included diagnoses of hypertension (high blood pressure), chronic kidney disease, type 2 diabetes mellitus, chronic respiratory failure and chronic obstructive pulmonary disease (COPD).The Clinical Census revealed Resident #2 was admitted on [DATE]. A facility form titled Baseline Resident Care Plan dated 8/22/25 lacked documentation a copy of the baseline care plan was given or reviewed with Resident #2 or the resident representative.

The baseline care plan lacked Resident #2 and/or the resident representative signature and date.On 11/20/25 at 9:30 AM, the MDS Coordinator acknowledged the baseline care plan lacked Resident #2's signature.

She said she went over the care plan with Resident #2 but failed to get his signature, so she did not have proof she did it. On 11/20/25 at 10:46 AM, the Administrator reported the facility did not have a baseline care plan policy as the facility follows the regulations. On 11/20/25 at 1:45 PM, Resident #2 reported he did not get a summary of his baseline care plan. He reported the staff did not review his care plan with him.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/24/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Accura Healthcare of Marshalltown

2401 South Second Street Marshalltown, IA 50158

SUMMARY STATEMENT OF DEFICIENCIES

Ensure services provided by the nursing facility meet professional standards of quality.

NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility failed to provide care and services according to accepted standards of clinical practice for 1 of 3 resident reviewed (Resident #2) for Physician orders.

The facility reported a census of 54 residents.

Findings includes: Resident #2's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition.

The MDS included diagnoses of hypertension (high blood pressure), chronic kidney disease, type 2 diabetes mellitus, bacteremia (blood stream infection), chronic respiratory failure and chronic obstructive pulmonary disease (COPD).The Clinical Census revealed Resident #2 was admitted on [DATE] for a Medicare Part A stay.The August Medication Administration Record (MAR) directed staff to administer Daptomycin 830 mg (milligrams) (a powerful antibiotic used to treat serious infections caused by gram positive bacteria) intravenously (giving medication into a vein) one time a day for bacteremia until 9/26/25.

The Hospital Outpatient Infusion Physician orders dated 8/21/25 directed to hold statin medications while on the Daptomycin medication.The Hospital Discharge summary dated [DATE] documented Atorvastatin medication (statin medication used to lower cholesterol and reduce risk for heart disease) 80 mg was stopped.

The discharge summary documented the Magnesium Oxide (supplement) was changed to 400 mg per day.

The Hospital Post Acute Discharge Report printed on 8/22/25 did not include directions on when to restart the Atorvastatin or whether to keep the medication discontinued after the Daptomycin medication was complete. In addition, the discharge report lacked physician orders or directions for the Magnesium Oxide medication.The Clinical Record lacked clarification orders on admission for the Magnesium Oxide and Atorvastatin medications.Review of Resident #2's MAR from 8/22/25 to 10/8/25 revealed the Magnesium Oxide medication was not administered and the Atorvastatin was not restarted after the Daptomycin was completed on 9/26/25.

The Progress Note dated 10/8/25 revealed Resident #2 requested that the Magnesium Oxide 800 mg twice a day and Atorvastatin 80 mg every day be restarted as he had always taken the medications prior to admission.

The Progress Note dated 10/9/25 documented the Primary Care Physician had reviewed lab levels from that morning and gave new orders to start Magnesium 800 mg BID and Atorvastatin 80 mg daily at bedtime. On 11/19/25 at 2:50 PM, Resident #2 reported he had high cholesterol and he had always taken Magnesium Oxide and Atorvastatin at home. He reported it took the staff 3-4 weeks to get the medication orders taken care of.On 11/20/25 at 2:00 PM, the Assistant Director of Nursing (ADON) and the Director of Nursing (DON) acknowledged the facility received several documents from the hospital with conflicting information/orders regarding the Magnesium Oxide and Atorvastatin.

The ADON and DON said they would expect the clarification orders to be obtained.On 11/20/25 at 2:21 PM, the Administrator reported the facility does not have a policy regarding Physician orders. He reported the facility follows the standard regulation and procedure of care.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/24/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Accura Healthcare of Marshalltown

2401 South Second Street Marshalltown, IA 50158

SUMMARY STATEMENT OF DEFICIENCIES

Review of the Medication Administration Records (MAR) and Treatment Administration Records (TAR) from August to November 2025 lacked documentation of the physician order for oxygen (O2) at 2 liters per n/c.Review of the O2 Sats (percent's of hemoglobin in your blood carrying oxygen) Summary from August to November 2025 revealed O2 Sats documented on room air on the following dates: 8/22, 8/27, 8/29, 9/1, 9/3, 9/6, 9/7, 9/8, 9/9, 9/11, 9/15, 9/17, 9/20, 9/26, 9/30, 10/7, 10/8, 10/12, 10/18, 10/22, 10/28, 10/30, 11/1, 11/4, 11/13, and 11/18.The Skilled Progress Note dated 9/8/25 at 4:02 PM documented Resident #2 had his PICC line (peripherally inserted central catheter) replaced at the Emergency Room. On 11/19/25 at 2:50 PM, Resident #2 reported he had gone to the hospital in [NAME] Center in the facility van to have his PICC line replaced. He reported the staff did not send any oxygen with him when he went to the hospital. He said the hospital nurse had to send oxygen with him back to the facility. He reported he was breathing ok when he was without the oxygen. He reported he did not have a portable oxygen tank on his wheelchair at that time.

On 11/20/25 at 8:31 AM, Staff A, Licensed Practical Nurse (LPN) reported she was not sure if Resident #2 had his oxygen on or not when he went to get his PICC line replaced.

She reported Resident #2 was with it enough that he would have told the staff he needed the oxygen.

She said he was on continuous oxygen so it should have been sent with him.On 11/20/25 at 9:30 AM, the MDS Coordinator verified the oxygen order was not on the MAR or TAR.

The Assistant Director of Nursing (ADON) reported she thought the staff hit the wrong button on the electronic charting and made a mistake when documenting the oxygen saturations on room air. On 11/20/25 at 9:43 AM, the Hospital Infusion Registered Nurse (RN) reported Resident #2 came to the hospital with no oxygen.

She said Resident #2 was pleasant, alert and reported that he wore oxygen continuously.

She reported Resident #2 said the facility forgot the oxygen as they were in a hurry to get to the hospital.

She said Resident #2's oxygen saturation was 88% on room air and that she placed him on oxygen as it was a necessity.

She said she sent Resident #2 with an oxygen tank to use to get him back to the facility.

She reported she did not recall any dyspnea or problems breathing prior to applying the oxygen. On 11/20/25 at 10:46 AM, the Administrator reported the facility did not have a formal oxygen policy as the facility follows the regulations. On 11/20/25 at 1:30 PM, the MDS Coordinator and Quality Assurance (QA) Nurse reported they would expect staff to follow the physician orders for the oxygen administration and would expect staff to send portable oxygen to physician appointments.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Marshalltown, IA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Accura Healthcare of Marshalltown or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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